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System Product Engineer

Super Micro Computer

's-Hertogenbosch
Full-time
2-5 years experience
On-site

Key Skills

Server Hardware
Linux
Operating System Administration
Networking
Scripting
Project Management
Technical Leadership
Product Configuration
Product Design
Production Issue Resolution
Hardware and Software Lab Setup
Failure Analysis
HPC Benchmarking
Proof-of-Concept Testing
Cross-Functional Communication

Job Description

Job Req ID: 30374

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Super Micro B.V. is looking for a System Product Engineer to provide an engineering management coordination to Sales/Customers, Production, Purchasing and Operations. In the role of System Product Engineer, involve our Invoice BOM System(Configuration) approval, technical e-mail reply to sales/customers, LAB HW/SW setup, production issue resolution, total solution contact window and overall business metrics analysis. To scale large business scope, the role needs to involve hardware and/or software knowledge to comply a total solution configuration to potential enterprise/channel customers. The position is based in our EMEA headquarter at ‘s-Hertogenbosch, The Netherlands.

Essential Duties and Responsibilities:

  • Provide engineering management coordination & solutions to Sales/Customers, Production, Purchasing and Operations.
  • LAB HW/SW setup, production issue resolution and overall business metrics analysis.
  • Process Invoice BOM approval.
  • Support Sales/FAE for Standard Server and OEM system business practices.
  • Provide support to define customer requirements, develop and drive localized/customized server products to full product life cycle.
  • Support product configuration and design.
  • Utilize strong project management PM and technical leadership to drive server product development and solution optimization for EMEA sales.
  • Lead cross-function teams for post-sales support such as RMA, failure analysis, ECO implementations, etc.
  • Provide documentation and technical know-how to support Standard and OEM system production lines.
  • Be responsible for Sales/Customer product inquiry.
  • HPC/Benchmarking testing.
  • POC testing setup & guidance.
  • Technical training in production/FAE/TS and other technical units.
  • Being a contact pivot to US System PE.

Qualifications:

  • Experience in server industry with hardware technical background, software background, networking and Linux skillsets.
  • Preferably in OS administration with hands-on skills such as Linux related operating systems. Script compiling & networking skill is a plus.
  • Willing to learn server technology with can-do, logical, cross-department communication attitude.
  • Preferably fluent with English & Dutch/Mandarin is a plus.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Core Responsibilities

Coordinate engineering solutions across Sales, customers, Production, Purchasing, and Operations, including invoice BOM approvals, product configuration, lab setup, and production issue resolution. Support server product development and lifecycle management, post-sales issues, benchmarking and proof-of-concept testing, technical training, and business metrics analysis.

Requirements

Candidates should have server-industry experience and a technical background in hardware, software, networking, and Linux, preferably including hands-on operating system administration. Scripting and networking skills are a plus; the role also calls for a willingness to learn, logical problem-solving, and effective cross-department communication.

About Super Micro Computer

Industry: Computer Hardware Manufacturing

Company size: 5,001-10,000 employees

Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.

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