IT Service Engineer, NWEU
Key Skills
Job Description
INTERNAL
Internal selection; what are we looking for?
We are looking for someone who enjoys solving problems that sit between medical technology and IT.
You are comfortable discussing a network problem with a hospital IT department in the morning and supporting a service engineer with a medical-device connectivity issue later that day.
You do not need to know every Mindray system from day one. What matters is that you understand IT fundamentals, can analyse complex technical situations and are motivated to develop into a specialist within medical IT.
You communicate clearly, take ownership of problems and enjoy sharing knowledge with colleagues.
Why this role matters
Healthcare technology is becoming increasingly connected. Effective service therefore requires more than traditional hardware expertise.
By adding dedicated medical IT expertise to the NWEU Service Team, we can:
- solve connectivity problems faster;
- reduce dependency on individual specialists;
- better support hospital IT departments;
- strengthen knowledge within the wider service team;
- support increasingly complex system installations;
- and prepare the NWEU service organization for future connected medical solutions.
Core Responsibilities
The role involves solving complex connectivity issues between medical technology and IT systems. You will support hospital IT departments and assist service engineers with technical installations and troubleshooting.
Requirements
Candidates should have a strong grasp of IT fundamentals and the ability to analyze complex technical situations. You must be motivated to specialize in medical IT and possess strong communication skills.
About Mindray
Industry: Hospitals and Health Care
Company size: 10,001+ employees
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging System. Mindray possesses a sound global R&D, marketing and service network. Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we help reduce its cost, making it more accessible to a larger part of humanity. Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions.