Key Skills

Job Description

Join Smith and Embark on an Exciting Journey into the World of Technology This hands-on role will give you the opportunity to gain valuable experience in handling a wide range of IT hardware, from assembling and repairing individual components to configuring and upgrading complex systems. Role As an IT Hardware Technician, you'll play a crucial role in supporting our operations by handling a variety of tasks, including: Order Processing: Efficiently process purchase and sales orders to ensure timely and accurate order fulfillment. Hardware Maintenance: Disassemble, inspect, test, and repair electronic hardware, including servers, workstations, network equipment, and computers. Securely erase previous customer data from storage devices. Maintain accurate inventory records. Assemble and configure IT hardware systems based on customer specifications Process Improvement: Contribute to process improvement initiatives to optimize efficiency and quality. Reporting: Prepare and submit timely reports on order status, inventory levels, and other relevant metrics. Compliance: Adhere to strict quality, safety, environmental, and data security standards such as ESD. Ad-hoc support: Collaborate interdepatmentally to achieve operational goals Competencies Experience with hardware assembly, troubleshooting, and repair. Knowledge of computer hardware components, peripherals, and server equipment. Excellent communication and interpersonal skills Detail-oriented and organized with a focus on accuracy. Ability to work independently and as part of a team. Ability to work effectively in a fast-paced and dynamic environment. Experience Basic knowledge of IT hardware components and terminology 1+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco). Software Requirements Proficient in Microsoft Office applications (Outlook, Word, Excel) or strong interest in learning more Excel skills Familiarity with database software (Microsoft Access) is a plus. Physical Demands Ability to lift up to 20 kg repetitively. The shipment boxes can weigh more than 20kgs. We are an Equal Opportunity/Affirmative Action Employer.

Core Responsibilities

Process purchase and sales orders; assemble, configure, inspect, test, and repair IT hardware, securely erase stored customer data, and maintain inventory records. Prepare operational reports, follow quality, safety, environmental, and data security standards, and collaborate across departments to improve efficiency.

Requirements

Candidates should have basic knowledge of IT hardware and at least one year of experience assembling, testing, troubleshooting, and repairing hardware, particularly Dell, HP, or Cisco equipment. The role also requires attention to detail, communication and teamwork skills, familiarity with Microsoft Office, and the ability to repeatedly lift up to 20 kg.