Key Skills

Job Description

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one? This role requires 3 days per week in the office and is based in Dublin, London or Amsterdam. Bring your drive. Make a difference. Join our Solutions Engineering team at Personio and be part of something big, not just for yourself, but for your teammates and your customers. As a Solutions Consultant, you will be part of the Go To Market (GTM) organization, reporting to the Manager of International Solutions Engineering. You will work primarily with our Benelux, UKI and Spanish account manager and CSM teams on retention and expansion opportunities within our existing customer base, owning the technical strategy for cross-sell and renewals across our accounts. You will work at the interface between AM, Customer Success and Product & Engineering on technical and product-related projects, while building your expertise to deliver value to both customers and the business. Role Responsibilities: What you'll do Own the technical strategy for existing-business accounts where cross-sell, renewal risk, or account complexity requires senior ownership. Map account whitespace, identifying where usage patterns and product gaps signal a cross-sell opportunity before the account manager or customer raises it. Act as the escalation point and technical decision-maker for account managers and customer success managers on product-level scoping, technical fit, and requirement validation. Build deep, cross-product technical mastery of Personio's suite, integrations, and security landscape, and become the go-to expert other SCs consult before escalating further. Lead commercial proposals and executive-level presentations for cross-sell and expansion deals, owning the ROI/TCO business case for adding new products to an existing account. Mentor and coach other SCs on technical positioning, discovery, and demo craft, and contribute to the team's enablement content. Partner with Product & Engineering to surface adoption and whitespace patterns across the existing-business portfolio, not just individual account feedback. Support other regions/markets as required. Travel to customer sites as needed (10-20% of time). Role Requirements: What you need to succeed You have 3-5+ years of customer-facing experience in Solutions Engineering or a similar profession, with a meaningful track record in existing business, renewals, or expansion/cross-sell motions. You have a technical background and understanding of SaaS, IT infrastructure, integrations, and security protocols, including working knowledge of security/compliance frameworks (e.g. ISO 27001, GDPR). You have a track record of independently owning complex, multi-stakeholder technical evaluations for product or product-line expansion within existing accounts. You are customer-centric and commercially driven You are also data-driven, think analytically and are able to rightsize your efforts based on customer/business needs Up to date knowledge in security/compliance (e.g. ISO27k) Clear and structured communication style that can suit changing dynamics Working knowledge and understanding of value engineering and ROI/TCO Quantification Professional-level English is required, Spanish or Dutch is a plus. Why Personio Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. Competitive reward package, reevaluated each year, including salary, benefits, and pre-IPO equity. 28 days paid vacation, plus an additional day after 2 and 4 years. 2 fully paid Impact Days, one individual and one company-wide. Generous family leave, child support, mental health support, and sabbatical opportunities via PersonioCares. PersonioFlex: roughly 40% remote, 60% in-office. Annual personal development budget for certifications, memberships, and conferences. Flat hierarchies, short decision-making paths.

Core Responsibilities

Own technical strategy for complex existing-business accounts, identifying expansion opportunities and guiding renewals, technical evaluations, and product scoping. Lead commercial proposals and executive presentations, mentor other Solutions Consultants, and partner with Product and Engineering to identify portfolio-wide adoption opportunities.

Requirements

Requires 3–5+ years of customer-facing Solutions Engineering or similar experience, including renewals or expansion, plus a technical understanding of SaaS, infrastructure, integrations, and security. Candidates should be able to lead complex stakeholder evaluations, communicate clearly, and apply analytical, customer-focused commercial judgment; professional English is required, while Spanish or Dutch is a plus.

Benefits

• Competitive Reward Package
• Pre-IPO Equity
• 28 Days Paid Vacation
• Additional Vacation Days
• Paid Impact Days
• Family Leave
• Child Support
• Mental Health Support
• Sabbatical Opportunities
• Personal Development Budget