Data Scientist
Work Arrangement
Office Days per Week: 1 day
Key Skills
Job Description
JOB DESCRIPTION Position: Data Scientist Location: Utrecht, Netherlands Type: Full-time, Permanent Mode: Hybrid 1 day onsite per week. As Data Scientist (GenAI / Chatbot), you know the secrets of making AI assistants perform at their best. You will work at the intersection of data, engineering, and product thinking, helping to improve the quality and effectiveness of chatbot systems. Rather than building foundation models, your focus will be on understanding chatbot behaviour, identifying weaknesses, and translating insights into meaningful improvements. You help answer a fundamental question: “Why is this chatbot not doing what we expect, and what context or structure does it need?” You will assess current solutions against state-of-the-art approaches and drive innovation across retrieval, generation, reasoning loops, tool calling, and related GenAI capabilities. Your Responsibilities: • Analyse chatbot outputs and identify the improvements with the greatest impact; • Diagnose context gaps and determine what additional information agents require; • Partner with product managers and engineers to define evaluation criteria for agent performance; • Work directly with use-case teams and stakeholders to understand real-world scenarios and translate feedback into improvements; • Improve retrieval mechanisms, data structuring, and onboarding of contextual sources; • Design evaluation frameworks that enable rapid, large-scale experimentation and continuous innovation; • Translate functional requirements into actionable technical improvements.
Core Responsibilities
Analyze chatbot behavior and outputs to identify weaknesses, context gaps, and high-impact improvements. Collaborate with product managers, engineers, and use-case teams to improve retrieval, contextual data, evaluation frameworks, and agent capabilities.
Requirements
The role calls for expertise in assessing chatbot performance and improving GenAI systems through retrieval, context, evaluation, and experimentation. It also requires translating stakeholder feedback and functional requirements into actionable technical improvements; no specific education or years of experience are stated.
About Insight International (UK) Ltd
Industry: IT Services and IT Consulting
Company size: 51-200 employees
We provide Software Development, Maintenance and Other Related IT Services, across spectrum, depending on individual client’s needs and dependability on us. Being a young and vibrant software solution company, we believe in harnessing the talent and experience of each member of our team to provide a unique flavor to our offerings within practical considerations and as per need and flexibility as expressed by our clients. We believe in working as a true partner and demonstrate transparency in all our dealings and conduct with our client(s), our supplier(s), Home Office, our employee(s), our associate(s), Solicitors, Accountants and our future prospect(s). We provide innovative and demanding solutions as envisaged within our control and competency and ever increasing desire to serve our customers and stakeholders as per their expectations all the time. We have the confidence to hire , engage and deploy the right resources all the time within an accepted framework of delivery model across various sectors and work in the following areas: Information Technology Banking Training of workforce at all levels and verticals Deploying AI and RPA for Administrative efficiency Marketing and Sales Customer Service Retail