Key Skills

Job Description

Company Description Peak Technologies Europe delivers end-to-end mobility, managed services, printing, and mobile data capture solutions that help organizations optimize supply chain and field-based business processes. The company serves a diverse client base, including field service organizations, leading logistics providers, manufacturers, and retailers. With deep industry-specific experience and state-of-the-art solutions, Peak Technologies Europe offers complete managed services and strong customer support to drive measurable business transformation and ROI. As a true end-to-end provider, the company manages hardware selection, deployment, integration, and full lifecycle support by leveraging the latest technological advances. Peak Technologies Europe partners with global enterprises as well as local and regional clients, with extensive coverage across North America, Europe, and Asia. Role Description The Internal Account Manager and Junior Account Manager roles are full-time, on-site/remote positions based in the Hendrik Ido Ambacht office (internal AM). In these roles, team members acquire new customers and prospects through regular contact, handling inquiries, preparing quotes, and coordinating orders from initial request through delivery. They collaborate closely with the teams to ensure smooth implementation of solutions and high-quality customer experiences. Daily activities may include managing CRM data, identifying upsell and cross-sell opportunities, and following up on marketing campaigns. Both roles contribute to meeting revenue and margin targets by maintaining strong client relationships, resolving issues promptly, and providing proactive account support. Qualifications Strong account management and customer service skills, including relationship building, needs analysis, and proactive follow-up. Sales support and commercial skills, such as preparing quotations, managing renewals, and identifying upsell or cross-sell opportunities. Organizational and administrative skills, including accurate data entry, CRM usage, order processing, and documentation control. Communication skills, with clear, professional verbal and written communication in Dutch and English and the ability to collaborate across teams. Basic technical aptitude and willingness to learn about mobility, printing, and data capture solutions in supply chain and field-based environments. Ability to manage multiple priorities, and meet deadlines in a fast-paced setting. Relevant experience in sales, customer support, or account coordination; experience in technology, logistics, or retail sectors is an advantage. Preferably a degree or vocational qualification in business, sales, administration, or a related field, or equivalent practical experience.

Core Responsibilities

Acquire and support customers through regular contact, handling inquiries, preparing quotations, coordinating orders, and supporting implementation. Maintain CRM data, identify upsell and cross-sell opportunities, resolve issues, and help achieve revenue and margin targets.

Requirements

Candidates should have experience in sales, customer support, or account coordination, with strong customer service, commercial, organizational, and communication skills. Dutch and English communication skills, basic technical aptitude, and the ability to manage multiple priorities are expected; a relevant business, sales, or administration qualification or equivalent experience is preferred.