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CX CoE lead - NL

Capgemini

Utrecht
Full-time
10+ years experience
On-site

Key Skills

Strategic Deal Origination
Opportunity Shaping
Sales Leadership
Deal Conversion
Business Value Proposition Development
Client Relationship Management
Executive-Level Engagement
Cross-Functional Leadership
Complex Solution Selling
Negotiation
Financial Strategy
Pricing Strategy
Business Case Development
Competitive Market Analysis
Industry Analysis
Persuasion

Job Description

Job Description The strategic deal maker is a master in our industry at originating, shaping pre-market opportunities, leading, and successful conversion of big (50M€), large (100M€+) to mega (250M€+) deals. These opportunities are complex with significant TCV and will involve a wide range of the Group’s portfolio of services, cross-discipline and will often involve multiple business units and geographies. The strategic deal maker will lead Capgemini’s largest, strategic priority deals on our most important clients from the origination, shaping phase through to conversion developing disruptive business value driven propositions for our clients. They will be engaging the Client at senior levels of their business, and will look at driving business value as opposed to offering simple technology solutions. Job Description - Grade Specific Develops and closes big and large €50+ to 100m+ deals that involve a range of group services, cross discipline and multiple business units. Leverages complex and cross discipline solutions for clients that create a long term business relationship and guarantee sustainable and individual quota exceeding development. Directs the identification and generation of major Sales opportunities and is the Opportunity lead for significant size pursuits. Presents bold solutions and services internally and to the client. Understands the psychology of buying and knows how to persuade the client to commit to a major engagement. Advanced understanding on the competitive marketplace and ability to understand the client quickly, their industry challenges and trends. Adept in financial and pricing strategy, able to define a clear business case to drive client value and the price to win. Proficient in closing deals through strong client negotiation up to the CxO level and ability to keep ahead of the competition though to conversion.

Core Responsibilities

Lead strategic, high-value deals from opportunity origination and shaping through conversion, coordinating services across disciplines, business units, and geographies. Develop and present business-value-driven solutions, lead client and internal pursuit activities, and negotiate major engagements with senior client executives.

Requirements

The role calls for advanced understanding of the competitive marketplace and the ability to quickly assess clients, their industries, and their challenges. It also requires expertise in financial and pricing strategy, business case development, persuasive client engagement, and negotiation through C-suite level.

About Capgemini

Industry: IT Services and IT Consulting

Company size: 10,001+ employees

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com

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