Key Skills

Job Description

Your mission, should you choose to accept it As the Project Manager - Stay Operations Intern, you will support with managing and optimizing room operations reporting to the Stay Operations Manager. Together you work on a wide variety of projects, which support the local Operational Rooms Division team across 21 Hubs. As being part of the Stay team, we are here to ensure the delivery of exceptional guest experiences in our rooms while driving operational efficiency, profitability, and guest satisfaction. You support in maintaining high-quality standards and fostering a positive and comfortable environment for our guests to enjoy their stay. You are a self-motivated individual who has a positive influence on local teams, driving improvements forward. We are looking for to intern to join our team, starting in February 2027, for a period of approximately six months. In case you don’t know who we are (ahem)… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You’ll support the Stay Operations Manager and Hospitality Manager Stay with overseeing day-to-day room operations, including check-in/check-out procedures, housekeeping, maintenance, and guest services, ensuring smooth and efficient functioning. You’ll do regular auditing of compliancy to TSH standard across all Stay products You’ll monitor guest feedback, reviews, and market demands to identify opportunities for improvement, new offerings, and revenue growth in room operations. You’ll support with the implementation of technology solutions to streamline operations and enhance the guest experience. Who You Are You're a student! You're currently studying a relevant bachelor’s in Hospitality Management or a related field You are detail-oriented and organised, with the ability to prioritise tasks and meet deadlines You have excellent interpersonal and communication skills You are fluent in English You are adaptable and flexible to work in a dynamic and fast-paced environment You're currently enrolled in an EU University What We Offer An amazing work environment with a fantastic vibe and lots of positive energy On the job coaching and guidance Monthly compensation for your internship (please note that travel costs are not reimbursed) The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Core Responsibilities

Support the Stay Operations Manager and Hospitality Manager with daily room operations, including check-in and check-out, housekeeping, maintenance, and guest services. Audit compliance with company standards, monitor guest feedback and market demand, and help implement improvements and technology solutions that enhance efficiency, guest experience, and revenue.

Requirements

Applicants must be enrolled at an EU university and currently studying for a relevant bachelor's degree in Hospitality Management or a related field. They should be fluent in English, organized and detail-oriented, able to prioritize and meet deadlines, communicate effectively, and adapt to a fast-paced environment.

Benefits

• Monthly Internship Compensation
• On-the-Job Coaching and Guidance
• Access to Restaurant and Gym Facilities
• Discounts on Hotel Stays, Food, and Drinks