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Logistics Control Center Employee

DocMorris

Heerlen
Full-time
2-5 years experience
On-site

€2,753 - €3,231 per month

Key Skills

WAMAS
Order Processing
Logistics Operations
Goods Flow Monitoring
Wave Capacity Monitoring
Process Disruption Reporting
Incident Logging
Automated Replenishment
Manual Replenishment
Process Change Communication
Team Coordination
Decision-Making
Working Under Pressure
English Communication
Dutch or German Communication
Shift Flexibility

Job Description

DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany's best-known online pharmacy.

In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,122.6 million in 2025 with 11 million active customers.

Will you be the vital link in our medicine flow?


Mission & Impact

At DocMorris, you ensure that the flow of goods within our logistics operations runs seamlessly. Your sharp eye on the systems ensures that warehouse staff are deployed efficiently and that our customers receive their medications at lightning speed. You are the director behind the scenes.


Challenge

You work in a fast-paced environment where every second counts. You manage complex processes within our WAMAS software and coordinate directly with logistics management. You work a structured yet flexible schedule: alternating between morning and afternoon shifts every 3 months, supplemented with intermediate shifts and a weekend shift once every 7 weeks.


Responsibilities

  • Executing and monitoring order processing in WAMAS.
  • Monitoring the flow of goods and wave capacity ('wellen').
  • Identifying, reporting, and logging process disruptions or incidents.
  • Managing both automated and manual replenishment queues.
  • Translating complex process changes into clear instructions for the operations team.

Requirements

  • At least a completed intermediate vocational degree (MBO Level 3 or equivalent).
  • Substantial experience in logistics or order processing.
  • Strong communication skills in English, combined with either Dutch or German.
  • Proven ability to perform under pressure with strong decision-making skills.
  • Flexibility to work rotating shifts and weekends.

What’s in it for you?

  • Salary: Between €2,753 and €3,231 gross per month, depending on experience.
  • A crucial role with a market leader in pharmaceutical logistics.
  • Shift Allowances: A 20% allowance for unsocial hours after 20:00 and a 100% Sunday allowance.
  • Travel Allowance: A commuting reimbursement of €0.19 per kilometer.
  • Amenities: Access to our company restaurant offering fresh fruit, coffee, tea, and soup.
  • Work Environment: A clean, organized logistics facility maintained at a consistent, comfortable temperature.

Call to Action

Ready to take control? Apply immediately!

Our Benefits

  • Company pension scheme with attractive employer contributions

  • 30 days of holiday

  • Opportunity to participate in the employee participation program (stock options)

  • Commuting cost reimbursement

  • Training opportunities and regular development meetings

  • Access to eLearning platforms such as LinkedIn Learning

  • Shopping discounts through Corporate Benefits

  • Great employee events and annual company celebrations

  • Feel good working environment with air-conditioned, bright offices and ergonomically equipped workstations with modern technical equipment

  • Flexible working hours and home office options

At our locations in Heerlen and Aachen, either a German or Dutch employment contract may apply. We will inform you during the selection process about the type of contract and the associated benefits.

Core Responsibilities

Execute and monitor order processing in WAMAS, oversee goods flow and wave capacity, and manage automated and manual replenishment queues. Identify and log disruptions, coordinate with logistics management, and communicate process changes clearly to operations staff.

Requirements

Applicants need a completed intermediate vocational qualification at MBO Level 3 or equivalent and substantial experience in logistics or order processing. They must communicate strongly in English and either Dutch or German, make sound decisions under pressure, and be available for rotating shifts and weekend work.

Benefits

  • Shift Allowances
  • Commuting Cost Reimbursement
  • Company Restaurant
  • Fresh Fruit, Coffee, Tea, and Soup
  • Company Pension Scheme
  • Employer Pension Contributions
  • 30 Days of Holiday
  • Employee Stock Options
  • Training Opportunities
  • Development Meetings
  • LinkedIn Learning
  • Shopping Discounts
  • Employee Events
  • Air-Conditioned Workplace
  • Ergonomic Workstations
  • Flexible Working Hours
  • Home Office Options

About DocMorris

Industry: Retail

Company size: 1,001-5,000 employees

The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, telemedicine and marketplace with strong brands in Germany and other European countries. Deliveries are mainly from the highly automated logistics centre in Heerlen, the Netherlands. TeleClinic is Germany’s largest telemedicine platform, connecting patients with more than 6,500 physicians. DocMorris operates leading marketplaces for health and personal care products in Southern Europe. With its broad range of products and services, DocMorris is pursuing its vision of becoming the leading digital health companion for everyone to manage their health in one click. Around 1,600 employees in Germany, the Netherlands, Spain, France, Portugal and Switzerland generated an external revenue of CHF 1,186 million serving 12 million active customers in 2025.

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