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Housekeeping Supervisor

The Social Hub

Amsterdam
Full-time
0-2 years experience
On-site

Key Skills

Housekeeping management
Team leadership
Operational planning
Quality control
Stock control
Staff scheduling
Coaching
Attention to detail
Communication
Problem solving
Hospitality management

Job Description

Your mission should you choose to accept it... 

Our Amsterdam West hotel is the largest location and the only one with internal housekeeping management till now. We don’t have to tell you about the importance of a clean sheeted hotel: fresh = key! Housekeeping is of great importance to the overall guest experience AND we want to have the most satisfied guests of Amsterdam. 

Together with the Housekeeping Manager, you will be overseeing overall quality, consistency and cleanliness of rooms, shared kitchens and public areas together with internal and external partners. 
 
In case you don’t know who, we are (ahem): 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You'll Do: 

  • Managing the housekeeping team, making sure everybody performs his/her tasks the right way
  • Set-up operational plan and planning 
  • Coordinating tasks and people 
  • Leadership and coaching of team 
  • Main contact with internal/external guests and suppliers 
  • Stock control + ordering of guest & cleaning supplies 
  • Quality control, you have the responsibility of 707 rooms & 52 shared kitchens! 
  • Create improvements (and implement them) in housekeeping processes together with external housekeeping partner 
  • Planning and scheduling internal team of housekeepers on public areas & shared kitchens 

Who You Are:  

  • You’re enthusiastic about hospitality; previous experience is welcome but not a must 
  • You’re intrigued by teamwork & motivated to leading a team yourself 
  • You have an eye for detail 
  • You’re organized & can handle stressful situations like a pro! 
  • You're fluent in English. Know other languages? The more the merrier! 
  • You're legally allowed to work in the Netherlands

What We Offer: 

  • The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry
  • A first glimpse into the world of Hospitality with one of the most innovative players in the market
  • Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and Food and Drinks?  
  • A wonderful workplace to call home with, dare we say it, fun colleagues

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. 

 

Core Responsibilities

You will manage the housekeeping team to ensure high standards of cleanliness and quality across 707 rooms and 52 shared kitchens. Additionally, you will handle operational planning, staff scheduling, and maintain relationships with internal and external partners.

Requirements

You should be organized, detail-oriented, and capable of leading a team in a fast-paced hospitality environment. Fluency in English and legal authorization to work in the Netherlands are required.

Benefits

  • Access to hotel facilities
  • Restaurant and gym access
  • Hotel stay discounts
  • Food and drink discounts
  • Dynamic international work environment

About The Social Hub

Industry: Hospitality

Company size: 201-500 employees

Our mission is to create boundary-blurring spaces where students, travelers, mobile professionals, creative nomads and enterprising minds can connect and thrive in smart design co- living and co-working spaces.   Following the launch of co-working space TSH COLLAB, The Student Hotel is now a Complete Connected Community. The debut TSH COLLAB facility is located at our flagship hotel, The Student Hotel Amsterdam City, and offers flexi-desk space, dedicated offices, mini classrooms as well as access to an Olympic-size lap pool (SwimGym), a world-class gym, an auditorium, restaurant, constant connectivity, endless inspiration and excellent coffee. This is the final piece in our fully-integrated co-living and co-working world.    The Student Hotel will introduce membership-based workspaces and related perks to all our existing and new locations.   We will expand to 65 locations in 5 years time, with at least 17,550 rooms and over 620,000 square meters of co-living and co-working space in the Netherlands, Italy, Spain, France and Germany making us the leading connected community hybrid provider in Europe.

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