Sales Operations Analyst
Key Skills
Job Description
Why Work at Lenovo
Description and Requirements
As a Sales Operations Analyst you will be responsible for supporting the sales team by providing data-driven insights, optimizing sales processes, and managing CRM systems. This role requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively across departments.
Key Responsibilities:
- Data Analysis: Collect, analyze, and interpret sales data to identify trends, patterns, and areas for improvement.
- Reporting: Develop and maintain sales reports and dashboards to track key performance indicators (KPIs) and present findings to senior management.
- Process Optimization: Identify inefficiencies in sales processes and implement solutions to improve productivity and effectiveness.
- Sales Team Support: Provide administrative and analytical support to the sales team, including assistance with sales forecasting and pipeline management.
- CRM Management: Oversee the maintenance and optimization of the CRM system to ensure accurate and up-to-date customer information.
- Forecasting: Assist in the development of sales forecasts and budgets, and monitor performance against targets.
Qualifications:
- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience: Minimum of 4-5 years of experience in a sales operations or similar analytical role.
- Skills:
- Proficiency in data analysis tools such as Power Bi, Excel, or CRM software.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Soft Skills:
- Detail-oriented with strong organizational skills.
- Ability to manage multiple tasks and meet deadlines.
- Proactive and self-motivated with a continuous improvement mindset.
- Language: Professional fluency in Dutch and English
What We Offer:
- Disability Excess Insurance Plan
- Pension Plan
- Employee Referral Bonus
- Children of Lenovo Employees Scholarship Program
- Lenovo and Motorola Product Discounts
- Employee Assistance Program, e.g., for health, legal & financial consultancy
- Internal E-learning Development Platform Available for Employees
- Contribution to Gym membership
- 25 holiday days + additional days based on internal policy
- Possibility to join volunteering activities
General Information
Core Responsibilities
The Sales Operations Analyst supports the sales team by providing data-driven insights, managing CRM systems, and optimizing sales processes. They are responsible for developing sales reports, assisting with forecasting, and identifying trends to improve overall team productivity.
Requirements
Candidates must hold a Bachelor's degree in Business Administration, Marketing, or a related field. A minimum of 4-5 years of experience in a sales operations or analytical role is required, along with proficiency in data analysis tools and professional fluency in Dutch and English.
Benefits
- Disability Excess Insurance Plan
- Pension Plan
- Employee Referral Bonus
- Children of Lenovo Employees Scholarship Program
- Lenovo and Motorola Product Discounts
- Employee Assistance Program
- Internal E-learning Development Platform
- Gym membership contribution
- 25 holiday days
About Lenovo
Industry: IT Services and IT Consulting
Company size: 10,001+ employees
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Guided by its vision of “Smarter Technology for All”, Lenovo is executing a Hybrid AI strategy that spans Personal AI – one personal AI, multiple devices; and Enterprise AI – helping customers turn data into insights and value. This strategy is delivered through the Group’s commitment to world-class innovation and a full-stack AI portfolio, including devices (PCs, workstations, smartphones, tablets, accessories), infrastructure solutions (server, storage, edge, high performance computing and software defined infrastructure), as well as software, solutions, and services. With a global footprint spanning 21 research and development locations in 11 markets, and a global supply chain including more than 30 manufacturing sites across 10 markets, Lenovo is widely recognized for its operational excellence, including ranking #8 in the Gartner Supply Chain Top 25. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub at https://news.lenovo.com/. To learn more about our career opportunities, visit our careers page at http://jobs.lenovo.com/.