Key Skills

Job Description

The Role – DM Europe Lead store teams in our Outlet and Full price channels across multiple European Countries to consistently deliver KPI’s. Implement the retail strategy for aligned area to drive performance & deliver commercial targets. Motivate and develop high performing and engaged store teams to maximise trading opportunities whilst consistently delivering and protecting the brand experience. Lead performance of area, lead team to implement appropriate actions to achieve budget and targets whilst controlling costs. Key measures include, sales, conversion, CSAT and all controllable costs Deliver area sales, margin, overhead and consumer satisfaction targets in line trading plans and profit growth targets to secure delivery of the retail region plan Plan, review and take appropriate action maximise commercial and people opportunities and mitigate risk for overall area performance Oversee the execution the seasonal trade plans in stores, ensure the successful delivery of communications and to deliver a seamless consumer experience Deliver the brand and consumer experience through Store Manager and teams, review and respond to insight and reporting to deliver desired satisfaction, retail standards and experience in-line with brand objectives to deliver a consistent experience Create the conditions that deliver a highly competent, energetic, engaged and motivated workforce of both Store Managers and wider Retail teams, who are committed and aligned to delivery outcomes Develop and support teams to achieve high performance and progression within the company and ensure there is clear successions plans in place whilst addressing any performance concerns with professionalism and speed Support Store Managers through visible leadership, demonstrate and role modelling behaviours to lead and manage teams to deliver required performance Keep abreast of industry trends, innovations and influence change as appropriate Actively share learnings, successes and best practice with peers / business What you’ll bring Extensive travel across Europe with 2 to 3 countries managed – min 3 days in the field conducting store visits to drive performance Language skills – As our HQ is based in the UK, it is essential candidates have excellent speaking and written English skills in order to clearly communicate with line manager and business partners. Other languages are desirable Must be able to manage time effectively and be a clear communicator, able to balance multiple priorities whilst maintaining focus on driving performance Experience of store fleet expansion in European countries is desirable. Significant retail management experience and knowledge of the retail industry Significant experience of managing a team to deliver results Experience of managing P&L account Excellent planning and organising skills Experience of delivering budgets and targets Good knowledge of and experience in managing people processes Good performance management skills – maximizing individual performance to deliver results Good understanding of consumer and product segmentation Very good understanding of consumer and product segmentation Excellent financial ability, experience with Management Accounts, Budgets, Forecasts, Sales, Margin, Good Leadership skills, ability to influence, challenge, work collaboratively and engage teams at all levels Ability to problem solve and manage conflict situations Salary 60,000-65,000 Euro What We Offer Competitive salary Career development and progression opportunities Supportive and collaborative culture Comprehensive benefits package Why join us? At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Core Responsibilities

Lead store teams across multiple European countries and retail channels to achieve sales, margin, budget, customer satisfaction, and cost targets. Deliver seasonal trading plans and a consistent brand experience while developing teams, managing performance, and sharing best practices.

Requirements

Requires significant retail management experience, a strong record of leading teams and delivering budgets and targets, and experience managing P&L accounts and people processes. Candidates need excellent written and spoken English, strong financial and organizational skills, and the ability to travel extensively across Europe; experience with European store expansion is desirable.

Benefits

• Career Development Opportunities
• Career Progression Opportunities
• Supportive And Collaborative Culture
• Comprehensive Benefits Package
• Training