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Technical Support Intern

Hikvision Europe B.V.

Hoofddorp
Intern
0-2 years experience
On-site

Key Skills

Technical support
Product testing
Hardware installation
Software installation
Debugging
Troubleshooting
Technical documentation
Translation
Alarm systems
Access control
Video intercom
SaaS
AIoT

Job Description

Key Information

Job Description

Your mission

  • Familiarize with Alarm, Access control & Video intercom, SaaS product, and assist in completing new product testing tasks.
  • Assist technical engineers in project testing, setup, and demonstration, and write test reports.
  • Assist customers in resolving technical issues with products, including hardware and software installation, debugging, and troubleshooting.
  • Assist in writing and organizing internal materials (translation, technical documents, solution specifications, etc.).

Your profile

Requirement

  • WO/HBO Bachelor’s or Master’s student. No limitation on majors, but engineer related background has priority.
  • Fluent in English and Chinese, especially writing and speaking.
  • Full time intern is preferred.

What do we offer

  • Bright and spacious offices in Hoofddorp (shuttle bus from Hoofddorp train station to the office provided).
  • International working environment.
  • A fast-growing and dynamic team.
  • Internship allowance and travel allowance.
  • Potential for future career opportunities within the organization.

About us

Hikvision is the world's largest supplier of security solutions. Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT:
  • Through comprehensive machine perception technologies, we aim to help people better connect with the world around them;
  • With a wealth of intelligent products, we strive to identify diverse demands by delivering intelligence at your fingertips;
  • Through innovative AIoT applications, we are dedicated to empowering every individual to enjoy a better future by building an intelligent world that is more convenient, efficient and secure.


Core Responsibilities

Assist technical engineers with product testing, setup, and demonstration while documenting results in test reports. Provide technical support to customers regarding hardware and software installation, debugging, and troubleshooting.

Requirements

Candidates must be currently enrolled in a Bachelor's or Master's program, preferably in an engineering-related field. Proficiency in both English and Chinese is required for communication and documentation tasks.

Benefits

  • Internship allowance
  • Travel allowance
  • Shuttle bus service
  • International working environment

About Hikvision Europe B.V.

Industry: Computer Networking Products

Company size: 10,001+ employees

Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT.

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