Key Skills

Job Description

OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As part of our Finance team, you will contribute to the financial success of the hotel by ensuring accurate billing, timely collections, and strong financial controls. Working closely with operational departments, Finance colleagues, and external clients, you will support the smooth management of accounts receivable processes while helping maintain the highest standards of accuracy and professionalism. Reporting to the Finance Manager, you will play an important role in supporting the overall financial health of the business. YOUR ROLE As an Accounts Receivable Clerk, you will be responsible for managing incoming payments, maintaining accurate financial records, and supporting efficient accounts receivable operations. Through your attention to detail, strong organizational skills, and customer-focused approach, you will help ensure invoices are processed accurately, outstanding balances are monitored effectively, and financial records remain up to date. Your contribution will support sound financial management while fostering positive relationships with both internal stakeholders and external clients. HOW YOU’LL MAKE THE PLACE Prepare and issue invoices accurately and in a timely manner. Monitor outstanding balances and proactively follow up on overdue accounts. Process incoming payments and allocate them correctly within financial systems. Reconcile accounts receivable transactions and investigate discrepancies when required. Maintain accurate customer account records, documentation, and financial data. Collaborate with operational departments to ensure billing accuracy and provide professional support for financial inquiries. COULD THIS BE YOU? You have experience within Accounts Receivable, Finance, Accounting, or a related financial role, ideally in the hospitality industry You possess strong numerical and analytical skills and enjoy working with accuracy and precision. You have excellent attention to detail and take pride in maintaining high standards of financial record keeping. You are highly organized and able to manage multiple priorities while meeting deadlines. You are proficient in Microsoft Office applications, particularly Excel, and are comfortable working with financial systems. You communicate professionally, build positive relationships, and provide excellent service to both internal and external stakeholders. OUR BENEFITS As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes flexible working hours, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood. OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

Core Responsibilities

Prepare and issue accurate invoices, process and allocate incoming payments, monitor overdue balances, and follow up on outstanding accounts. Reconcile receivable transactions, investigate discrepancies, maintain customer records, and coordinate with operational teams and clients on billing inquiries.

Requirements

Experience in accounts receivable, finance, accounting, or a related role is sought, ideally in hospitality. Candidates should have strong numerical and analytical abilities, attention to detail, organizational skills, proficiency with Microsoft Office—particularly Excel—and confidence using financial systems.

Benefits

• Flexible Working Hours
• Paid Time Off
• Complimentary Room Nights
• Learning and Development Opportunities
• Global Career Opportunities
• Paid Parental Leave