Key Skills

Job Description

Airport Passenger Support (Freelance) Join Our On-Call Team at Amsterdam Airport: Help Passengers Claim Their Rights! ​At FlightHelp, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions. ​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Amsterdam Airport: ​This is a non-sales role focused purely on information sharing, passenger support, and professional representation. ​📋 Your Role & Responsibilities: ​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details. ​Respond on Short Notice: Travel to the Amsterdam Airport arrivals area when notified. ​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them. ​Be a Reassuring Presence: Communicate with passengers in a friendly, calm, and professional manner. (Note: No airport security clearance is required for this role). ​💼 What We Offer ​High Flexibility: A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available. ​Great Compensation: €35 per assignment (each assignment lasts approximately 1 hour). ​Full Expense Reimbursement: Additional costs such as fuel, parking fees, or public transportation tickets are fully covered. ​ Performance Bonuses: Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities. ​👤 Candidate Profile ​Location: Residence in Amsterdam or the surrounding area. ​Languages: Good Dutch language skills (minimum B2 level); English or additional languages are a strong advantage. ​Skills: Reliable, punctual, and comfortable interacting with the public in a professional manner. ​📲 Interested in joining us? ​Applying is quick and easy! Make sure to apply on our site! https://www.flighthelp.eu/airport-hiring

Core Responsibilities

Travel to Amsterdam Airport when notified of a significant flight disruption and distribute informational flyers to affected passengers. Explain how FlightHelp can assist passengers, communicating in a friendly, calm, and professional manner.

Requirements

Applicants must live in Amsterdam or the surrounding area and have Dutch language skills at a minimum B2 level. Reliability, punctuality, and comfort interacting professionally with the public are required; English or additional languages are an advantage.

Benefits

• Flexible Schedule
• Expense Reimbursement
• Performance Bonuses
• Long-Term Collaboration Opportunities