Key Skills

Job Description

Green SM is looking for a Senior Repair & Maintenance Control Specialist to oversee and elevate the performance of our workshop partners while ensuring top‑tier maintenance standards for our fleet. As the Senior Repair & Maintenance Control Specialist , you will be responsible for: Core Responsibilities Assess the capabilities of maintenance & repair workshops and manage the full contract process Monitor repair progress and ensure service quality across all partner workshops Identify gaps and recommend improvement actions to elevate workshop performance Conduct periodic evaluations and propose continuation or termination of workshop partnerships Guide, support, and provide direction to team members to ensure smooth workflow and aligned execution What We’re Looking For Bachelor’s or College degree in Automotive Engineering or related fields 3–5 years of experience managing or supervising automotive repair service workshops Strong understanding of insurance claim processes and coordination with insurance companies Solid grasp of automotive service workflows and quality assessment Strong problem‑solving abilities when working with workshops and insurance partners Excellent negotiation skills and ability to coordinate across multiple functions Analytical thinking, planning, and reporting skills

Core Responsibilities

Assess automotive repair workshops, manage their contracts and partnerships, and monitor repair progress and service quality. Identify performance gaps, recommend improvements, evaluate partnerships, and guide team members to ensure effective execution.

Requirements

A bachelor's or college degree in Automotive Engineering or a related field and 3–5 years of experience managing or supervising automotive repair workshops are sought. Candidates should understand insurance claims and automotive service workflows, and demonstrate strong problem-solving, negotiation, coordination, analytical, planning, and reporting skills.