Key Skills

Job Description

IT Support Specialist Employment Type: Full-Time, Permanent Work Arrangement: Hybrid Experience Required: 0-2 years Salary: $45,000-$56,000/year Job Summary We are hiring an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You'll support end users, manage IT equipment, and help ensure systems run smoothly and securely. Great opportunity for someone building a broad foundation in IT support. Responsibilities Provide technical support for hardware, software, and network issues Set up, configure, and maintain computers and peripherals Support user account management and access provisioning Assist with basic network troubleshooting Maintain IT asset inventory and documentation Support software installations and updates Escalate complex technical issues appropriately Assist with IT-related projects as assigned Requirements & Qualifications Associate's or Bachelor's degree in IT or related field preferred 0-2 years of experience in IT support or a related role Working knowledge of Windows/Mac operating systems and networking basics Strong troubleshooting and customer service skills Relevant certifications (CompTIA A+, Network+) a plus Ability to prioritize multiple support requests Benefits Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Hybrid work flexibility Certification and training support Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Core Responsibilities

Provide technical support for hardware, software, network, and user access issues, and set up and maintain computers and peripherals. Maintain IT asset records and documentation, install and update software, escalate complex issues, and assist with IT projects.

Requirements

An associate or bachelor's degree in IT or a related field is preferred, along with 0–2 years of IT support or related experience. Candidates should have working knowledge of Windows or Mac operating systems and networking basics, strong troubleshooting and customer service skills, and the ability to prioritize requests; CompTIA A+ or Network+ certifications are a plus.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) With Company Match
• Paid Time Off
• Paid Holidays
• Hybrid Work Flexibility
• Certification and Training Support