Key Skills
Job Description
Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/ What We Offer Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. About The Team You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. 🧭 Purpose of the Role As Warehouse Team Leader, you are responsible for coordinating daily logistics operations within the warehouse. You ensure efficient execution of processes such as receiving, order picking, packing, and shipping. You lead by example, actively participating in operations while guiding, motivating, and developing your team to maintain a safe, productive, and high-quality work environment. 📌 Key Responsibilities Lead and coordinate daily warehouse activities including receiving, picking, packing, and shipping. Actively participate in operations while assigning tasks and balancing workload across the team. Provide on-the-job training and skill development for team members. Monitor workflow, identify bottlenecks or process issues, and take timely corrective actions. Escalate risks and communicate effectively with upstream and downstream teams to ensure smooth operations. Collaborate with internal departments to align warehouse output with broader business goals. Support continuous improvement initiatives in productivity, service quality, and cost efficiency. Ensure a clean, safe, and organized work environment in line with health and safety standards. 🎯 Competencies And Skills Strong organizational and communication skills Hands-on mentality and leading by example Problem-solving ability and decisiveness Coaching leadership style and team-oriented mindset Knowledge of warehouse processes and logistics systems Experience with KPIs and continuous improvement (Lean, 5S is a plus) 🎓 Education And Experience MBO+ level of education, preferably in logistics or supply chain Minimum of 1 year experience in a Teamleaders role within a warehouse environment Experience with WMS systems and basic proficiency in MS Office Good command of English, spoken and written Required availability to work in the weekends (structurally Saturday’s or Sunday’s), extra allowance is applicable. At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Core Responsibilities
Coordinate and participate in daily warehouse operations, including receiving, picking, packing, and shipping, while assigning tasks and developing team members. Monitor workflows, address operational issues, communicate with relevant teams, and support improvements in productivity, service quality, cost efficiency, and workplace safety.
Requirements
Requires MBO+ education, preferably in logistics or supply chain, and at least one year of experience as a warehouse team leader. Candidates should have WMS and basic Microsoft Office experience, good spoken and written English, and availability to work structurally on Saturdays or Sundays.
About JD.COM
Industry: Software Development
Company size: 10,001+ employees
JD.com, also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, property development, industrials, and international business. Ranking 44 on the Fortune Global 500, JD.com is China’s largest retailer by revenue. JD.com serves over 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest fulfillment infrastructure of any e-commerce company in China, enabling 90% of retail orders to be delivered within the same or next day. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.