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Outlet Assistant Store Manager - Roermond F/M

Moncler

Roermond
Full-time
2-5 years experience
On-site

Key Skills

Team Leadership
Team Coaching
Client Relationship Management
Customer Service
KPI Management
Sales Performance
Visual Merchandising
Brand Knowledge
Product Knowledge
Team Motivation
Talent Development
Feedback and Coaching
Prioritization
Dutch Language
English Language
Microsoft Office

Job Description

MONCLER is looking for an Assistant Store Manager for its Outlet in Roermond. The Assistant Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team. Main activities will be: • Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations; • Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment. • Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance • Constantly enhance the knowledge of the brand's history and values,promote collections and product features; • Create an exciting work environment where trust and respect for diversity is valued; • Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitantly improve; • Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development. • Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role; Requirements: •3/5 Years previous experience in managerial roles in the same company, in structured Fashion Luxury & Retail Companies; •Degree with specialization in Retail/Hospitality Management is a plus; •Willingness to evolve in the organization, willingness to relocate is a plus; •Proven excellent client service skills; •Fluency and sophistication in Dutch and English, while another language is a plus. •Digitally aware. Deep knowledge of MS Office and proven experience in payments and warehouse management systems and tools. “Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."

Core Responsibilities

Lead and coach the store team to achieve business results and qualitative objectives, using clear priorities and KPIs while fostering an inclusive, motivating work environment. Deliver excellent client relationships and service, uphold store and visual merchandising standards, and promote the brand, its collections, and product features.

Requirements

Candidates should have 3–5 years of managerial experience in a structured luxury fashion or retail company, excellent client service skills, and fluency in Dutch and English. A degree specializing in retail or hospitality management is a plus; digital awareness and strong knowledge of Microsoft Office, payment systems, and warehouse management systems are also expected.

About Moncler

Industry: Retail Luxury Goods and Jewelry

Company size: 5,001-10,000 employees

Moncler was founded in Grenoble, France, in 1952 and is currently headquartered in Milan, Italy. Over the years the brand has combined style with constant technological research assisted by experts in activities linked to the world of the mountain. This makes the Moncler collections the quintessence of outwear that marries the extreme demands of nature with those of city life. In 2003 Remo Ruffini took over the company, of which he is currently President and Creative Director. Moncler manufactures and directly distributes men's, women's and accessory collections through its boutiques and in exclusive international department stores and multi-brand outlets.

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