Senior Product Manager
€6,000 - €7,000 per month
Work Arrangement
Office Days per Week: 3 days
Key Skills
Job Description
Tiqets helps travellers discover and book museums, attractions and activities around the world. As part of Expedia Group, we bring our expertise in experiences to one of the world’s largest travel platforms. Who are we? We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place. We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically. These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product. Our values We are remarkable: Have fun, be creative and celebrate great moments! We are accessible: Communicate honestly and support each other We are adaptable: Learn, adapt, and pivot. That's who we are! What you will do As Senior Product Manager for Tiqets.com, you will own the outcomes of one of Tiqets' B2C product teams, focusing on helping travellers discover, choose and book the right experience. Tiqets.com is where most customers find us, explore what to do and book their tickets. Our supply of museums, attractions and activities keeps growing in both breadth and depth. As our offering grows, the challenge is to keep the customer journey frictionless and inspiring, and to keep innovating on how travellers discover and book experiences. Our technology and platforms keep evolving, and you’ll help shape how Tiqets.com develops along with them. What you will own The Tiqets.com B2C outcomes, against clear business objectives Customer experience and journey innovation across the B2C journey for activities, from discovery and evaluating options to choosing the right activity and completing a booking The product strategy for Tiqets.com, aligned with the overall Tiqets product strategy The full product lifecycle, from discovery and ideation to delivery, launch and impact evaluation The roadmap and priorities for your team, balancing customer value, business impact and technical feasibility How you’ll work With a dedicated product team of a designer and engineers, plus data science support Building a deep understanding of our customers: what they need, where they experience friction and what helps them choose and book with confidence In a hypothesis-driven way: identify problems and opportunities, test, learn and iterate quickly Working closely with Merchandising, Supply, Customer Service, Expedia teams and other product teams Contributing B2C expertise to Expedia Group initiatives where it’s relevant What we’re looking for 5+ years of product management experience, with a track record of owning outcomes in B2C e-commerce, marketplaces or travel Sound product judgment, connecting product decisions to business impact Comfortable making good calls without having all the answers, keeping your team moving and delivering impact while our technology evolves within Expedia Group Skilled at bringing people along, getting Merchandising, Supply and your team behind your ideas without formal authority Experience with experimentation and data-driven decision making Solid understanding of UX principles and a passion for simple, intuitive customer experiences Comfortable discussing technical trade-offs with engineers Professional fluency in both written and spoken English Open to working 3 days per week in-office (Amsterdam area) Living in the Netherlands In your application, tell us about a commercial outcome you were accountable for, such as revenue, conversion or retention. What was the problem, how did you approach it and what changed as a result? We care more about how you think and how you got there than about the exact uplift Get in touch! Please send your application via the form on this vacancy. We can’t wait to hear from you! Are you representing an agency? Thank you for your interest in our job offer. However, we are handling the recruitment process internally and do not require external assistance at this time.
Core Responsibilities
Own the outcomes, strategy, roadmap, and full product lifecycle for a B2C team focused on helping travellers discover, evaluate, choose, and book activities on Tiqets.com. Work with designers, engineers, data scientists, and cross-functional partners to improve the customer journey through research, experimentation, prioritization, and impact evaluation.
Requirements
Requires at least five years of product management experience and a track record of owning outcomes in B2C e-commerce, marketplaces, or travel. Candidates should bring strong product judgment, data-driven experimentation, UX understanding, stakeholder influence, technical trade-off skills, professional English fluency, and be based in the Netherlands and available to work three days per week in the Amsterdam-area office.
About Tiqets
Industry: Technology, Information and Internet
Company size: 201-500 employees
Tiqets connects travelers with instant, last-minute, mobile tickets to top museums and attractions all over the world. We’re on a mission to make culture more accessible. We remove all friction to get more people more frequently into both hidden gems and the top museums and attractions. From our start in 2014, we have helped millions of people discover and embrace cultural experiences across the globe with instant, last-minute and mobile tickets. We’re proud to be the world’s most trusted museums and attractions ticketing platform on Trustpilot. Tiqets was founded by four experienced Dutch entrepreneurs who’d experienced the struggles of traveling first-hand. People had to wait in long lines to access top venues and couldn’t get tickets to popular attractions at the last minute -- discouraging people from trying to experience culture in the first place. In 2014, these entrepreneurs had an innovative idea: to use the phones people have in their pockets to speed up the entrance process. Now, people use Tiqets to easily discover, buy, and access museums and attractions across the globe.