Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary
The Field Service Representative performs planned maintenance, inspections, troubleshooting, and component replacement activities on industrial turbine and package systems at customer sites. The role is primarily field-based and involves extensive travel. Work is carried out according to established maintenance procedures, safety requirements, and work instructions.

Key Responsibilities

• Perform scheduled preventive maintenance activities according to maintenance protocols and work instructions.
• Replace consumable components such as oil, gas, and air filters etc.
• Inspect equipment condition and document findings using photographs and digital reporting tools.
• Verify the correct operation of mechanical, electrical, and control systems.
• Perform borescope inspections and record inspection results.
• Assist with troubleshooting equipment failures and out-of-service events.
• Replace faulty parts and components as required.
• Support major component exchanges, including turbines, gearboxes, and generators during scheduled or corrective maintenance.
• Use company software, service tools, and digital systems to record maintenance activities and findings.
• Follow all site safety rules and company procedures while working independently or as part of a team.

Required Technical Skills

• Basic understanding of electrical systems and electrical safety.
• Good mechanical aptitude and ability to work with hand and power tools.
• Ability to interpret maintenance procedures and technical documentation.
• Basic knowledge of turbine control systems, software applications, and PLC functionality.
• Ability to perform troubleshooting using standard diagnostic tools and procedures.
• Confident use of Windows computers and enterprise software applications.
• Ability to create accurate service reports and maintenance records.

Required Soft Skills

• Teamwork and cooperation in multi-disciplinary field teams.
• Clear communication with customers, colleagues, and supervisors.
• English language proficiency (spoken and written).
• Analytical and critical thinking.
• Attention to detail and commitment to safety.
• Ability to work independently and follow established procedures.

Qualifications & Experience

• Vocational education, technical apprenticeship, or equivalent practical experience in mechanical, electrical, mechatronics, or industrial maintenance.
• Relevant field service, maintenance, or industrial operations experience is preferred.

Working Conditions

• Field-based role with approximately 75% travel.
• Work is primarily performed at customer locations, including industrial and power generation facilities.
• May involve extended workdays, and occasional emergency call-outs depending on customer requirements.
• Participate in a rotating 24/7 emergency on-call schedule several times per year, including remote monitoring of customer equipment and support for troubleshooting activities.

 

 

Base Minimum Pay:

€48,797.00

 

Please note that salary is only one component of the total compensation and benefit package available at Caterpillar.

 

 

 

 

 

 

 

 

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply.

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