Nike logo

Digital Experience Specialist – E-commerce

Nike

Hilversum
Full-time
2-5 years experience
On-site

Key Skills

E-commerce
Digital Marketing
Data Analysis
User Experience
Conversion Rate Optimization
Cross-functional Collaboration
Project Management
Digital Merchandising
Stakeholder Management
Campaign Planning
Performance Reporting
Digital Operations
Communication Skills
Organizational Skills

Job Description

WHO YOU’LL WORK WITH

 

You will work closely with Nike Direct Sports Crew, Digital Experience, Digital Marketing & Integrated Media, Digital Operations, Digital Commerce, Digital Merchandising & Planning, collaborating to bring the assigned sport experience to life on Nike.com and the Nike App.


 

 WHO WE ARE LOOKING FOR


We are looking for a Digital Specialist to join our Digital Experience team within Nike Direct Digital. In this role, you will focus on putting the consumer at the center of everything we do and help create strong connections between Nike and athletes*. You will assist in defining and implementing strategies that drive commercial growth and enhance the consumer journey on Nike.com and the Nike App. Your goal will be to optimize digital user experiences and increase conversion rates, making it easier for consumers to browse, decide, and purchase, while driving revenue and profitability.


Essential requirements:


  • Solid understanding of the e-commerce landscape, including how to optimize online shopping experiences and improve conversion.
  • Cross-functional collaboration: You feel comfortable working across diverse teams and can effectively communicate data insights and business actions to both technical and non-technical stakeholders.
  • Data-driven decision-making: You are comfortable interpreting complex data and using it to inform decisions that enhance user experiences and drive growth.
  • Communication skills: You can clearly present your findings, create persuasive presentations, and explain complex ideas in a simple way.
  • Strong organizational skills: You have the ability to plan and manage multiple priorities, ensuring on-time and high-quality execution for seasonal stories and campaigns. You excel at organizing deliverables in a deadline-driven environment and balancing competing tasks to ensure everything is in place for a successful launch.



WHAT YOU’LL WORK ON


  • Detail and execute the Experience Bring to Life plans for your assigned Sport on .com and Nike App, effectively collaborating with the Nike Direct Sport Crew and the x-functional Bring to Life team. Ensure the plans are set up for success and deliver the planned business results for seasonal campaigns, key franchises and collections as well as the overall 365 experience for your assigned Sport​
  • Auditing the consumer experience on Nike’s digital platforms, analyzing key data (e.g., click-path, traffic, conversion rates), identifying user experience (UX) opportunities, and implementing changes to improve conversion.
  • Walk the .com and Nike App experience multiple times per week to find and resolve any suboptimal experiences​
  • Interpreting data from multiple sources to identify trends and actionable insights, ensuring those insights are translated into tangible business decisions.
  • Collaborating with cross-functional teams (marketing, operations, buying, planning etc.) to implement digital initiatives, such as major seasonal events.
  • Supporting digital campaign planning by helping manage pre-season and seasonal briefing processes, while balancing conflicting priorities and ensuring smooth execution.
  • Presenting insights, updating playbooks, and sharing best practices across teams to ensure continuous improvement in digital experiences.
  • Coordinate and deliver x-functional Performance Reports for key launches on a regular cadence (e.g. 24hr / 7 days / 4 weeks / 12 weeks) and provide input for MBRs and QBRs ​
  • Partnering with cross-functional stakeholders to ensure seamless, data-driven execution of digital campaigns and ongoing platform improvements.

 


This job will be posted until 30 October 2026.
We encourage you to apply as soon as possible, as the posting may close earlier if we receive enough applications.
Please note that relocation is not offered for this role.

Core Responsibilities

You will execute digital experience plans for assigned sports on Nike.com and the Nike App to drive commercial growth and consumer engagement. This involves auditing user experiences, analyzing performance data, and collaborating with cross-functional teams to implement seasonal campaigns and platform improvements.

Requirements

Candidates must have a solid understanding of the e-commerce landscape and experience in optimizing online shopping journeys. Strong organizational skills, the ability to interpret complex data, and effective communication with both technical and non-technical stakeholders are essential.

About Nike

Industry: Retail

Company size: 10,001+ employees

NIKE, Inc. is a purpose driven company fueled by a shared commitment to move the world forward through the power of sport. Guided by our mission to bring inspiration and innovation to every athlete* in the world, we champion sport’s values of inclusion and diversity while pushing boundaries to shape the future. At Nike, every teammate plays a role. We operate with an athlete’s mindset — working together, embracing our differences, and demanding more of ourselves and each other to drive collective success. Whether you’re building products, platforms, experiences or systems, your work contributes to something bigger: making athlete* dreams real. Explore opportunities at careers.nike.com and join our Talent Community at https://nikeats.avature.net/niketalentcommunity. *If you have a body, you are an athlete.

Added Today