NextGen Sales Academy (NGSA) - Associate Inside Sales Representative
Key Skills
Job Description
SUMMARY
Responsible for selling a defined set of products and services. Provides technical advice to the inside sales teams during the sales process and advises customers of product features, configurations, pricing, services and availability. Delivers technical solutions, products, and /or services that address customer needs (via telephone, chat, web, or e-mail); or work with subject matter expert to address highly complex solutions.
ACCOUNTABILITIES
- Provides product or BU specific technical expertise
- May own account sets and/ or be called into accounts as opportunities are identified
- Acts as a pre-sales technical resource to support the sales organization to meet and/or exceed their objectives
- Identifies customer needs/ requirements, and recommends the appropriate products and solutions
- Remains up-to-date on new product, technology, and services offerings and external industry news
- Assists in the on-going technical education and development of the broader team
- Promotes and positions key strategic product and service offerings
Core Responsibilities
The associate is responsible for selling a defined set of products and services while providing technical advice to the inside sales team. They identify customer needs and recommend appropriate solutions via telephone, chat, web, or email.
Requirements
The role requires providing product-specific technical expertise and acting as a pre-sales resource to support sales objectives. Candidates must stay updated on new technology offerings and assist in the technical education of the broader team.
About Dell Technologies
Industry: Computer Hardware Manufacturing
Company size: 10,001+ employees
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