Key Skills

Job Description

Life on the team We are looking for a motivated Customer Executive with at least 1 year of experience to join our growing Inside sales team. This is a newly created position driven by our continued business growth. You are the main point of contact for customers, suppliers, and internal teams, ensuring a smooth customer experience throughout pre-sales, order management, and post-sales processes. The Customer Executive position may vary in content between individuals and depends on the specific customer requests, the complexity of applications, the type of customer and the level of expertise. What You'll do Act as the main point of contact for customers, suppliers, and internal teams Take ownership of the end-to-end customer experience, ensuring high service quality Co-ordinating quotations and orders with internal teams and monitoring performance Ensure delivery in line with customer service levels Is responsible for pricing and margin checks, ensuring alignment with key stakeholders Oversee customer stock management and collaborate with teams to optimize levels Manage customer deployment schedules and order instructions accurately Ensure orders and invoice queries are resolved in a timely manner What You Will Need MBO level 4/HBO, working and thinking level. 1+ year of experience in customer service or internal sales (IT industry – B2B environment is a plus) Proactive customer focus and communication skills (written and verbal) Good organizational skills and attention to detail Ability to take ownership and solve problems proactively Good understanding of business processes and customer expectations Fluent in Dutch and English Demonstrates a growth mindset with a strong willingness to learn and continuously improve Enjoys working in a team environment and can also work independently What Can You Expect A supportive and collaborative work environment Learning and development opportunities Competitive salary and benefits About Us Computacenter is Europe's leading independent provider of IT infrastructure services, enabling users and their business. We advise the top 100 of Dutch organisations about IT strategy, implement the most appropriate technology, optimise their performance and manage our customers’ infrastructures. We help CIO’s and IT departments to maximise productivity and business value of IT for internal and external users. Our continued success is built on our philosophy of putting customers first, taking a straightforward and pragmatic approach, and delivering on our promises. “Think global, act Local” is a motto we often use to explain our business. With around 200 people we are still at a size that enables us to care for each other and our customers, whilst simultaneously we can rely on the support of a large international group to deliver quality, depth and scale to our customers. Looking forward to your application by email to [email protected]

Core Responsibilities

Serve as the main contact for customers, suppliers, and internal teams, managing the customer experience from pre-sales through post-sales. Coordinate quotations and orders, monitor service delivery, check pricing and margins, manage customer stock and deployment schedules, and resolve order and invoice queries.

Requirements

Requires MBO level 4 or HBO working and thinking level, plus at least one year of experience in customer service or internal sales; IT industry and B2B experience are advantageous. Candidates should be customer-focused, organized, detail-oriented, proactive problem-solvers, fluent in Dutch and English, and willing to learn and work both independently and collaboratively.

Benefits

• Competitive Salary
• Learning And Development Opportunities