Key Skills

Job Description

At The Dylan Amsterdam, we believe that exceptional hospitality begins with personal attention and genuine connections. From memorable events to unique guest experiences, every detail matters. We are looking for a proactive and commercially driven Sales Executive to join our team, someone who knows how to identify opportunities, build lasting relationships, and put our hotel and restaurants on the map.Located on the Keizersgracht, in the heart of Amsterdam’s Nine Streets, lies Amsterdam’s best-kept secret: The Dylan Amsterdam. A five-star boutique hotel where genuine, personalized service is at the heart of everything we do, creating unforgettable experiences for our guests. Set in a historic building, the hotel features 41 unique guest rooms, four event spaces, and two restaurants: Bar Brasserie OCCO and the two-Michelin-starred Restaurant Vinkeles.As Sales Executive, you will play an active role in the commercial success of The Dylan Amsterdam and our restaurants. Your primary focus will be on sales, events, and relationship management. You will identify commercial opportunities, actively follow up on inquiries and leads, and turn prospective clients into valuable partnerships. With your proactive approach, you will contribute to increasing conversion rates, developing new relationships, and strengthening our position in the local market as well as internationally. Tasks and ResponsibilitiesSales Independently prepare proposals, budgets, and contracts for events, ensuring timely and personalized follow-up on inquiries and leads. Identify and capitalize on commercial opportunities, including cross-selling and upselling hotel rooms, events, and restaurant experiences. Actively identify and approach potential clients, including corporate accounts, travel agencies, and other commercial partners, while building and maintaining a strong local network. Organize and support sales activities, such as client visits, trade fairs, sales trips, and events. Conduct site inspections and hotel tours for prospective clients and business partners. Conduct market research, prepare and analyze commercial reports, and actively use the CRM system for lead follow-up and relationship management. Collaborate with Reservations, Revenue, and the Director of Sales & Marketing to achieve commercial objectives. Contribute to the development and improvement of commercial materials, processes, and working methods. Support operational marketing and PR activities when needed, in coordination with the Marketing Manager. Assist with onboarding new team members and supervise the Sales & Marketing Trainee. Do you recognize yourself in the following? You have completed an MBO or HBO qualification (vocational or higher professional education) and have a higher professional education level of thinking and working. A degree from a hotel management school is an advantage. You have demonstrable experience in luxury hospitality and relevant experience in commercial activities, sales, events, and/or relationship management. You work well in a team and can inspire colleagues within and outside the Sales & Marketing department with your ideas. You are commercially driven, recognize opportunities, and take initiative in building new relationships and developing existing ones. Excellent command of both Dutch and English is essential. You are proficient in Microsoft Office applications. You have strong organizational skills and enjoy maintaining a well-structured schedule to make the most of your time. What we offerAt The Dylan, we believe that professional growth and job satisfaction go hand in hand. That is why we offer you, among other things: Travel allowance for commuting distances of 5 km or more. A fully covered Swapfiets bicycle for one year, available from your first day of employment. Delicious, freshly prepared staff meals. Discounts on insurance and gym memberships. A focus on health and well-being. Extensive masterclasses introducing you to the expertise of our various departments. Training opportunities tailored to your development needs. An overnight stay at the hotel and dinner at Bar Brasserie OCCO after successfully completing your probationary period. Discounts at The Dylan’s restaurants: the two-Michelin-starred Restaurant Vinkeles, Bar Brasserie OCCO, and High Wine experiences. Discounts on food and beverages at partner hotels in Amsterdam with the F&B Discount Card. Staff rates at The Leading Hotels of the World properties worldwide. Fun social events, including: Two staff parties per year. Various outings with your department. Plenty of spontaneous drinks and get-togethers! Will you be our new colleague?

Core Responsibilities

Develop sales opportunities for the hotel, events, and restaurants by managing inquiries, preparing proposals and contracts, and building relationships with corporate accounts, travel agencies, and other partners. Support sales activities, market research, CRM and reporting, cross-departmental commercial goals, marketing and PR tasks, and the onboarding and supervision of junior team members.

Requirements

Applicants should have an MBO or HBO qualification and higher-professional-education-level working ability; hotel management education is an advantage. They should have relevant luxury hospitality and commercial experience, strong sales and relationship-building skills, excellent Dutch and English, Microsoft Office proficiency, and strong organizational and teamwork abilities.

Benefits

• Commuting Travel Allowance
• Fully Covered Swapfiets Bicycle for One Year
• Staff Meals
• Insurance Discounts
• Gym Membership Discounts
• Health and Well-Being Support
• Department Masterclasses
• Professional Development Training
• Complimentary Hotel Stay and Dinner After Probation
• Restaurant Discounts
• Food and Beverage Discounts at Partner Hotels
• Worldwide Staff Rates at The Leading Hotels of the World
• Staff Parties
• Department Outings
• Social Events and Get-Togethers