
Senior Specialist - IT Site Shared Services
Key Skills
Job Description
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
The IT Infrastructure Engineer will support the IT Infrastructure technology required to start-up the Cell Therapy Facility for BMS in Leiden.
Besides in-depth knowledge and experience with IT Infrastructure, the candidate must possess excellent communication skills, strong can-do attitude, flexibility, helicopter view and must be savvy working with both technology and business partners across the international organization.
QUALIFICATIONS
Job duties include:
- IT Infrastructure troubleshooting including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
- Responsible for the IT Life Cycle Management (LCM) program as well as the roadmap for all the above listed IT Infrastructure.
- Be the CTF IT Cybersecurity Point Of Contact (POC) and own the system patching effort for various local IT systems.
- Monitor, track and reduce ServiceNow tickets related to IT Shared Services.
- Manage spares and inventory for IT Infrastructure.
- Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
- Responsible for creating SOP, WI and qualification of the equipment’s and the documentation.
- Responsible to manage the shared computers in the Clean Room Area.
Knowledge, Experience and Skills:
- 5 + years of experience as an Infrastructure Engineer.
- Knowledge of process automation system is beneficial
- Core competencies include, communication skills, problem-solving, flexibility to react to changing business needs, ability to meet deadlines and a commitment to self-development
- Strong interpersonal skills and the ability to work in a team environment
- Ability to work independently and within cross functional teams
- Installation and maintenance of the Hardware like label Printers, Scanners, and IT peripherals
- Knowledge of Desktop installation and support.
- Basic Knowledge on servers, data center, firewalls, Network.
- Basic knowledge on the Lab systems.
- Knowledge of ServiceNow, CMDB.
#LI-Hybrid
Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.
We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.
How We Work
Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
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If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.
Core Responsibilities
The Senior Specialist will manage IT infrastructure for a new Cell Therapy Facility, including troubleshooting, system patching, and lifecycle management. They are responsible for ensuring 24/7 operational continuity of manufacturing systems and maintaining clean room IT equipment.
Requirements
Candidates must have at least 5 years of experience in IT infrastructure engineering and possess strong communication and problem-solving skills. Proficiency in hardware maintenance, network support, and familiarity with ServiceNow and CMDB are essential for this role.
Benefits
- Inclusion
- Wellbeing
- Flexibility
- Comprehensive benefits
About Bristol Myers Squibb
Industry: Pharmaceutical Manufacturing
Company size: 10,001+ employees
At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do. Review our Social Media Community Guidelines at: https://www.bms.com/social-media-community-guidelines.html