Who we are

We’re building what’s next at Fossil Group—and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect with consumers. To get there, we’re building a global team with the energy, innovation, and ambition to accelerate our growth strategy.

For over 40 years, we’ve been known for our passion to bring innovative watches, jewelry, and leather goods to customers in more than 130 countries. Our culture is grounded in four values: Show Up Real, Win Together, Imagine What’s Next, and Hustle With Heart. If you want to be part of the team that shapes the future of the industry, we want to hear from you. 

As a Third Keyholder/Supervisor, you are the face of Fossil. You are focused, dedicated, and passionate about creating an exceptional shopping experience while embodying the company’s core values.

You confidently welcome our guests and have the ability to build strong customer relationships by sharing product knowledge, listening actively, and asking lifestyle questions to understand their needs. You take ownership of your daily responsibilities and are driven to achieve your individual sales and KPI targets. In addition, you are responsible for opening and closing the store when management is not present. Together with the team, you foster a positive store environment and contribute to reaching our shared goals, because at Fossil, we are Greater Together.

Your Responsibilities

• Approach and engage our guests in a friendly and proactive manner

• Drive guest loyalty by delivering a superior sales experience

• Provide tailored recommendations through product knowledge and storytelling

• Take personal ownership of individual targets and KPIs

• Apply adaptable and effective one-on-one selling skills

• Support product presentation and visual merchandising

• Contribute to the store’s success and maintain a positive team atmosphere

• Support daily operations and take the lead in the absence of the Store Manager

• Provide real-time coaching and keep the team motivated

• Help achieve targets and ensure an outstanding customer experience

• Lead by example in product knowledge, service quality, and championing Fossil's values

• Assist in upholding visual standards and brand guidelines

What You Bring

• Retail experience, preferably with initial supervisory or leadership responsibilities

• A collaborative team player with a practical, hands-on mindset

• Passion for fashion, lifestyle, and people

• A friendly, service-oriented attitude

• Effective communication skills

• Driven by sales targets and KPIs

• Enthusiasm for team leadership and customer experience

• Flexible availability, including weekends

• An open-minded, reliable, eager-to-learn, and self-motivated approach

What We Offer

• Opportunities for continuous personal and professional growth

• Employee discounts on our products

• An inclusive, collaborative, and values-driven workplace

• 24 vacation days (based on a 38-hour workweek)

• Target-based bonus scheme

• Pension plan via Pensioenfonds Detailhandel

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [email protected].