Key Skills

Job Description

As a Billing Specialist, you and the Revenue Operations team are responsible for ensuring that invoices are processed on time and that our customers are invoiced promptly, to the satisfaction of both carriers and customers. You also contribute to and take the lead in making these processes even more efficient and effective. You help Shipcloud take the next step in elevating invoicing to a higher level by ensuring systems and processes integrate seamlessly. Your mission Entering, checking, and monitoring purchase and sales prices in specially developed tools and dashboards Processing invoices in the invoice tool in a timely manner Contributing ideas and initiating improvements for these tools Owning and managing improvement projects Preparing accurate and complete invoicing reports for customers on time Translating data into weekly and monthly overviews for management Acting as backup for the Team Lead Revenue Operations Answering questions from customers, carriers, and colleagues regarding invoicing Working on continuous improvements related to all invoicing activities Your profile Minimum HBO working and thinking level (higher professional education) Work experience in an administrative role and/or education in (Business) Administration Excellent verbal and written communication skills in Dutch and English at business level; German is a plus Excellent command of the MS Office package, especially Excel and Word Strong analytical skills Strong communication skills, both internally and externally Structured and accurate working style Eager to learn and proactive attitude Enjoys working in a close-knit team, while also being able to work independently Why us? Empowerment & Impact: Flat hierarchies and the opportunity to shape structures and processes in a dynamic environment. International Culture: Be part of a vibrant company with an open and collaborative corporate culture. Workspaces: Work from our office in Venlo, with the flexibility to visit our other locations. Work-Life Balance: Flexible working hours, mobile working options and vacation days provide a balance. Modern Equipment: Benefit from modern workplace equipment. Comfort: Enjoy coffee, drinks, and fresh fruits in the office. Onboarding: Structured onboarding with our buddy program. Community: Take part in regular team events. About Us Shipcloud helps businesses deliver across Europe with a powerful and flexible parcel logistics solution. Combine deep logistics expertise, seamless technology, and an unmatched international and local carrier network, giving you full control over your shipping operations. We work with leading last-mile carriers in every European country. This enables a true multi-carrier strategy, allowing you to optimise delivery speed, reliability, and cost for every shipment. Use your own carrier contracts or benefit from Shipcloud’s competitive business rates, all managed through one centralised solution.

Core Responsibilities

Process and monitor purchase and sales prices and invoices, prepare customer invoicing reports, and turn data into weekly and monthly management overviews. Improve invoicing tools and processes, manage improvement projects, respond to billing questions, and provide backup for the Revenue Operations Team Lead.

Requirements

The role requires at least an HBO-level working and thinking ability, plus administrative work experience and/or education in business administration. Candidates should have business-level Dutch and English, strong Microsoft Office skills—especially Excel and Word—analytical and communication skills, and a structured, accurate, proactive approach.

Benefits

• Flexible Working Hours
• Mobile Working Options
• Vacation Days
• Modern Workplace Equipment
• Structured Onboarding
• Buddy Program
• Team Events
• Coffee, Drinks, and Fresh Fruit