Key Skills

Job Description

ABOUT NEXTVIEW CONSULTING Founded in 2009, Nextview Consulting helps organisations get real value from Salesforce and AI. We are a Salesforce partner and an Anthropic Select Partner in the Claude Partner Network. We joined it in the first wave of partners, with more than 20 certified Claude architects on the team. We also partner with Hubbl, whose scans let us measure a client’s Salesforce org against more than 6,000 others before any work starts. Together, that makes us an AI-enabled Salesforce partner: we design, build and run solutions where Salesforce, Claude and agents work together. Our design-led approach keeps the focus on what people actually need. Nextview is a Certified B Corporation and has been named a Great Place to Work seven years in a row. ABOUT THE JOB As a Core Cloud Consultant, you help our clients get the most out of the entire Salesforce platform. You work directly with client teams to understand how they sell and serve their customers, and you turn that into Salesforce solutions that people actually use. You are part of a multidisciplinary project team with developers, architects, designers and project managers. You own the functional side of the solution: from the first workshop to go-live and adoption. WHAT YOU'LL BE DOING Run workshops with clients to understand their sales and service processes and define requirements. Translate requirements into user stories and functional designs. Configure Sales Cloud and Service Cloud: data model, page layouts, flows, validation rules, reports and dashboards. Design how users work with Salesforce through Slack and Claude, not only through Salesforce screens. Advise clients on Salesforce best practices and on when to use standard functionality versus custom work. Work closely with developers and architects on solutions that need code or integrations. Test solutions, support user acceptance testing and prepare releases. Train end users and key users, and support adoption after go-live. Work according to our Design-Led Approach, based on design thinking and agile principles. Share knowledge with colleagues and help build our Core Cloud practice. WORK AI-NATIVE, EVERY DAY Use Claude to prepare workshops, synthesise interview notes, and turn transcripts into requirements and user stories. Speed up functional designs, test scripts, release notes and training material, and check the output with your own expertise. Spot where Agentforce, Slack or Claude can add value in a client's sales or service process, and bring that into the solution conversation. Help shape how our company uses AI: share prompts, skills, and ways of working with colleagues. ABOUT YOU 4–7 years of experience implementing Salesforce, in a consulting or end-customer role. Hands-on experience configuring Sales Cloud and/or Service Cloud. Good understanding of sales and service processes such as lead-to-cash and case management. Curiosity about generative AI and the habit of using tools like Claude in your daily work, while staying critical of the output. Strong analytical skills. You ask the right questions and see the process behind the request. Confident in front of clients, from end users to management. Salesforce certifications such as Administrator, Sales Cloud Consultant or Service Cloud Consultant. If not, the willingness to get certified within 6–12 months. A specialisation in Marketing Cloud, Field Service, Revenue Management or agentic AI (such as Agentforce) is a real plus. Fluent in Dutch and English. A valid work permit for full-time employment in the Netherlands. We do not sponsor visas. NEXTVIEW ENVIRONMENT At Nextview, AI is part of how we work every day, not just something we sell. You get access to Claude and the Anthropic training track, and support to get certified, both on Salesforce and on Claude. Through our Forward Deployed Engineer (FDE) programme, you learn to deliver agentic AI end to end, from first analysis to a working solution in production. You work in small, mixed teams with experienced consultants, architects and developers, from our clubhouse in Amsterdam and Eindhoven and at client sites. We take on complex work for clients across Europe, and we give you room to take ownership, try new things and grow. Doing business responsibly matters to us. Through our 1% pledge on people, product and profit, we work with clients and partners on projects that make a real difference for our communities and the planet. WE ARE DIVERSITY At Nextview, we see and embrace the added value of diversity. We focus on talent and personality, regardless of your age, religion, gender, cultural or ethnic background, and physical or mental abilities. Whoever you are, you are more than welcome to apply for this position. NEXTVIEW BENEFITS At Nextview, we understand that our people are our greatest asset, and we're committed to providing a comprehensive benefits package tailored to the needs and regulations of each country we operate in. In the Netherlands, you can expect: Competitive salary and statutory benefits. Profit share incentives based on company and individual performance. 26 holiday days based on a full-time contract, plus the option to buy 4 extra days. Individual mobility budget. Phone and fitness allowances. Premium hardware: Apple MacBook. €2,500 annual education budget. Participation in the Phantom Stock Plan.

Core Responsibilities

Lead client workshops to understand sales and service processes, define requirements, and translate them into user stories and functional designs. Configure Salesforce Sales and Service Cloud, collaborate with technical teams, test and release solutions, train users, and support adoption.

Requirements

Applicants should have 4–7 years of Salesforce implementation experience, hands-on Sales Cloud or Service Cloud configuration experience, and a good understanding of sales and service processes. Strong analytical and client-facing skills, curiosity about generative AI, Dutch and English fluency, and a valid Dutch work permit are required; relevant Salesforce certifications or willingness to obtain them within 6–12 months is expected.

Benefits

• Competitive Salary
• Statutory Benefits
• Profit-Sharing Incentives
• 26 Holiday Days
• Option to Buy 4 Additional Holiday Days
• Individual Mobility Budget
• Phone Allowance
• Fitness Allowance
• Apple MacBook
• €2,500 Annual Education Budget
• Phantom Stock Plan