Key Skills

Job Description

Amsterdam (NL HQ) | Fulltime Hours per week: 40 Location & way of working: Amsterdam head office, minimum 4 days a week on-site We are seeking a data-driven Accounts Receivable Specialist with a strong process improvement mindset to take ownership of our collections and credit management processes. This is a hands-on role for an experienced professional, with a clear focus on risk identification, data analysis, and continuous process improvement across our NL, UK entities and additional acquired entities. You will use data to identify risk, spot trends, and lead initiatives that make our receivables processes more efficient. Your analytical mindset and commercial awareness will help you balance optimal cash flow management with a strong customer experience within our membership-based business. Key responsibilities Oversee the end-to-end accounts receivable and collections process across all entities, both NL and UK, within our membership-based business model. Identify financial and credit risks early through structured data analysis, translating findings into clear, actionable recommendations. Lead process improvement projects to streamline billing, dunning, and reconciliation processes, with a strong focus on automation and efficiency. Monitor debtor ageing, implement credit risk controls, and ensure compliance with internal and external policies. Build and improve monthly reports and KPIs on outstanding receivables and cash collection performance, using data to surface insights for senior management. Authorize settlements, oversee refund procedures, and ensure accurate financial postings in NetSuite and MagicLine (CRM system). Manage and develop relationships with customer service teams and external collection agencies. Invoicing (Corporate Accounts / Personal Training / Sublease) Oversee the end-to-end accounts receivable and collections process across all entities in NL, UK and Ireland (and other countries based on further expansion) within our membership-based business model. You bring 5+ years of experience in accounts receivable, credit control, or financial operations, ideally within a high-volume or subscription/membership-based business. A data-driven mindset, with strong analytical skills and a genuine interest in using data to identify risk and drive process improvements. Proven ability to manage complex collections and debtor portfolios independently, built on several years of hands-on experience. Excellent stakeholder management and communication skills in both Dutch (C1) and English; experience working across both the UK and Dutch markets is preferred. Hands-on experience with financial systems and reporting tools (e.g., Power BI or similar); experience with NetSuite is preferred. A proactive, structured, and ownership-driven attitude with strong attention to detail. We offer A competitive salary and 8% holiday pay based on your annual salary 26 holidays based on full-time employment. Exchange of Public Holidays Pension plan to support your future. Participate in our Work in Club Programme Charity work one day per year Unlimited access to all our first class locations for you and a +1 At the Urban Gym Group, well-being is key, therefore, you and your family members have unlimited access to the services of our well-being partner OpenUp. Remote work option for 10 working days a year

Core Responsibilities

Own accounts receivable and collections across the company’s entities, identifying credit risks, monitoring debtor ageing, and managing settlements, refunds, and accurate financial postings. Improve billing, dunning, and reconciliation processes through automation, produce performance reporting for senior management, and coordinate with customer service teams and external collection agencies.

Requirements

Candidates need at least five years of experience in accounts receivable, credit control, or financial operations, ideally in a high-volume subscription or membership business, and must be able to manage complex collections independently. The role requires strong analytical and stakeholder-management skills, Dutch at C1 level and English, and experience with financial systems and reporting tools; NetSuite experience is preferred.

Benefits

• Competitive Salary
• 8% Holiday Pay
• 26 Days Of Holiday
• Public Holiday Exchange
• Pension Plan
• Work In Club Programme
• One Charity Work Day Per Year
• Unlimited Access To Gym Locations For Employee And One Guest
• Well-Being Services For Employee And Family Members
• 10 Remote Working Days Per Year