Service Improvement Intern – Energy Storage Systems (ESS)
€500 per month
Key Skills
Job Description
Location: Almere | Internship | 32–40 hours per week | Start: February 2027 | €500 internship allowance Are you interested in process improvement, business analytics, and finding smarter ways of working? Would you like to gain hands-on experience within the energy storage industry while working on projects that have a real impact? Then this internship could be a great fit for you. During this internship, you'll join the Service Improvement team within our Energy Storage Systems (ESS) business unit. You will support ongoing improvement projects and work on your own assignment with clear deliverables, while collaborating with colleagues from different departments across the organization. What will you do? You will support improvement initiatives across our Service organization and help identify opportunities to improve processes, reporting, and ways of working. Depending on the team's priorities, your activities may include: Supporting the mapping, analysis, and improvement of Service processes and workflows Collecting and analyzing operational and business data to identify improvement opportunities Assisting with Service analytics, reporting, KPI development, and data quality improvements Supporting the documentation and standardization of Service processes Contributing to improvement projects, from generating ideas to supporting implementation and tracking progress Working together with colleagues from different departments to gather information and coordinate activities Besides contributing to ongoing projects, you will be assigned one main improvement project with clearly defined objectives and deliverables. Who are you? You enjoy analyzing challenges and finding practical solutions. You are curious, eager to learn, and not afraid to take initiative. You also recognize yourself in the following: You are currently enrolled in an HBO programme, preferably in: Industrial Engineering & Management Business Administration Business Process Management Supply Chain Management or Logistics Or a related study focused on process improvement, operational efficiency, or business analytics You have an analytical and structured way of working You are interested in process improvement and business analytics You can work independently but also enjoy collaborating with others You feel comfortable communicating with colleagues from different departments You have experience working with Excel and an interest in data analysis Experience with process mapping, Power BI, or continuous improvement methods is a plus, but not required You have a good command of English. Dutch is a plus, but not required What do we offer? During this internship, you'll work on real improvement challenges within our ESS Service organization. You'll receive guidance from experienced colleagues while having the freedom to take ownership of your own assignment. In addition, we offer: An internship allowance of €500 per month A Windows laptop from Alfen Guidance from experienced professionals within the Service Improvement team The opportunity to collaborate with different departments across the business An environment where you can learn from different disciplines and gain practical experience About The Team You will join the Service Improvement team within Alfen's Energy Storage Systems (ESS) business unit. The team focuses on improving key Service areas, including Spare Parts Management, Asset Management, Service Operations, and Service Analytics & Reporting. We work closely with colleagues from Field Service, Remote Support, Planning, Supply Chain, Engineering, and IT to translate operational challenges into practical improvements. As an intern, you will become part of a collaborative and multidisciplinary team and gain exposure to different business functions and a variety of improvement projects. Sounds Interesting? Does this sound like a good fit for you? We would love to receive your application. Apply via the “Apply” button with your CV and motivation. We will get back to you shortly. Questions about the internship? Contact Fiorella Espinoza Zavaleta, Teamlead Service Improvement, via [email protected] or [NL1] +31365262157. Questions about the recruitment process? Contact Ilse Neijmeijer, Campus Recruiter, via [email protected] or +31 36 5260058.
Core Responsibilities
Support improvement initiatives across the ESS Service organization by mapping and analyzing processes, reviewing operational data, and contributing to analytics, reporting, and KPI development. Contribute to improvement projects from idea generation through implementation and progress tracking, while completing an individual project with defined objectives and deliverables.
Requirements
Applicants should be enrolled in an HBO program, preferably in Industrial Engineering and Management, Business Administration, Business Process Management, Supply Chain Management, Logistics, or a related field. They should have an analytical and structured approach, Excel experience, an interest in data analysis and process improvement, strong collaboration and communication skills, and good English; Dutch, process mapping, Power BI, and continuous improvement methods are advantageous but not required.
Benefits
- Internship Allowance
- Windows Laptop
- Guidance From Experienced Professionals
- Cross-Department Collaboration
- Practical Experience
About Alfen
Industry: Electrical Equipment Manufacturing
Company size: 501-1,000 employees
With transformer substations, energy storage systems, charging stations for electric vehicles and a diverse portfolio of other products and services, Alfen has a central and connecting role in the energy grid. Alfen’s transformer substations provide millions of households and companies with energy, while thousands of electric vehicles make daily use of Alfen’s charging stations. The Alfen energy storage system is used for applications such as load balancing, energy trading, frequency regulation and creating autonomous electricity grids in combination with solar or wind energy. With its large range of in-house developed products and vast experience as systems integrator, Alfen is building the electricity grid of the future: reliable, sustainable and innovative.