Key Skills
Job Description
About the role
As a First Operator, you will play an important role in supporting the day-to-day operation of the warehouse and helping the team perform safely, efficiently, and effectively. Working closely with the Supervisor, you will help coordinate daily activities, monitor quality and productivity, and ensure operational procedures are consistently followed.
This role is ideal for someone who enjoys supporting others, solving operational challenges, and contributing to a positive and high-performing work environment. You will act as a key point of contact for the operational team, helping to maintain smooth workflows, supporting continuous improvement initiatives, and stepping in to support the Supervisor when needed.
How you will contribute
- Coordinate daily operational activities to support an efficient, safe, and productive workflow.
- Monitor quality, productivity, and operational performance against agreed targets.
- Ensure compliance with operational procedures, work instructions, 5S standards, and QEHS requirements.
- Provide guidance, coaching, and on-the-job support to team members and new colleagues.
- Support the Supervisor with daily operations and act as a point of contact during periods of absence when required.
- Identify operational challenges, resolve issues where possible, and escalate concerns when appropriate.
- Ensure the accurate completion of checklists, reports, shift handovers, and operational communication.
- Collaborate with colleagues and stakeholders across departments to maintain effective workflows.
- Contribute to continuous improvement initiatives and operational projects that enhance performance and efficiency.
What you will bring
- Experience coordinating, supporting, or leading operational teams in a warehouse, logistics, or similar environment.
- Good communication skills in both Dutch and English, with the ability to share information clearly and support colleagues effectively.
- Experience working with Warehouse Management Systems (WMS) and Microsoft Office applications.
- Strong organisational, problem-solving, and prioritisation skills, with the ability to adapt to changing operational demands.
- A collaborative and process-oriented mindset, with an interest in coaching others and contributing to continuous improvement.
Core Responsibilities
The First Operator coordinates daily warehouse activities, monitors quality and productivity, and ensures compliance with operational procedures. They also provide coaching to team members and support the supervisor in maintaining efficient workflows.
Requirements
Candidates should have experience leading or supporting operational teams in a warehouse or logistics environment. Proficiency in Warehouse Management Systems (WMS), Microsoft Office, and strong communication skills in both Dutch and English are required.
About DP World
Industry: Transportation, Logistics, Supply Chain and Storage
Company size: 10,001+ employees
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
