Back Office Engineer – Gas Turbine Field Services (m/v/x)
Key Skills
Job Description
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. About The Role Join our Sulzer Turbo Services team, part of Sulzer Services, which is one of the world's most advanced independent providers of repair, overhaul, and maintenance within the turbine industry. We provide our customers worldwide with solid, customer-oriented, and flexible support for their Gas Turbines. Come join our proud and highly skilled international crew as a Field Service Engineer for Heavy Industrial Gas Turbines The role can be based in any European country with a Sulzer presence. In This Role You Will Be Accountable For Acting as the primary technical support resource for Field Service Engineers, providing guidance on maintenance, troubleshooting, inspections, overhauls, and commissioning activities. Providing technical expertise for Gas Turbine Maintenance, mechanical off site and on-site engineering direction during maintenance events (inspections, revisions, commissioning) of customer owned Power Generation Facilities utilizing Gas Turbines manufactured by Siemens (V94.2 and V94.3A), Ansaldo (AE94.2 and AE94.3A), Alstom (GT11/13D, GT13E2). Evaluating inspection findings and defining repair methods, work scopes and maintenance strategies including risk assessments and method statements. Reviewing and approving service reports, engineering drawings, and technical documentation to ensure quality and compliance with Sulzer quality standards. Guiding customers and site teams by resolving technical issues, identifying root causes, and recommending practical engineering solutions. Driving continuous improvement of field service processes, maintenance practices, and engineering documentation. To Succeed In This Role, You Will Need Holistic knowledge of Gas Turbines operating principles and functionalities including their related main auxiliary systems. Experience in troubleshooting, root cause analysis, maintenance planning, and technical problem-solving. Master’s degree in mechanical engineering or equivalent work experience. Ability to work independently and provide sound technical decisions with minimal supervision. Experience interpreting engineering drawings, P&IDs, technical specifications, and maintenance procedures. Strong customer-facing, communication, and stakeholder management skills. Proactive, flexible, and solution-oriented mindset with excellent English (and if possible, also German please) communication skills. Provide occasional onsite marvels when required. What we offer you Chance to make a significant impact and drive the global strategy across the marketing structure. Collaborative and supportive work environment with a focus on innovation and excellence. Exciting opportunities for professional growth and advancement in a dynamic and evolving industry. Significant opportunities for global travel. Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Core Responsibilities
Provide technical guidance to field service engineers and customers on gas turbine maintenance, troubleshooting, inspections, overhauls, and commissioning. Evaluate findings, define repair methods and maintenance strategies, review technical documentation, resolve issues, and improve field service processes.
Requirements
Requires holistic knowledge of gas turbines and auxiliary systems, experience in troubleshooting, root cause analysis, maintenance planning, and interpreting engineering drawings, P&IDs, specifications, and procedures. A master’s degree in mechanical engineering or equivalent experience is required, along with independent decision-making and strong customer-facing communication skills.
Benefits
- Professional Growth Opportunities
- Global Travel Opportunities
- Collaborative and Supportive Work Environment
About Sulzer
Industry: Machinery Manufacturing
Company size: 10,001+ employees
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2025, our 13’500 employees delivered revenues of CHF 3.6 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN).