Key Skills

Job Description

Good news! We are hiring! Please note that this position is located at our Headquarters in Breda (The Netherlands): Skalar Analytical B.V. is a Dutch company specializing in laboratory automation solutions, with a strong foundation in wet chemistry analysis. Established in 1965, Skalar has grown organically into a multinational organization with subsidiaries across Europe, North America, and India. In 2023, Velaris was launched as an innovative laboratory automation platform. Bringing together trusted global brands such as Skalar Analytical, PromoChrom, LCTech, EST Analytical, TSHR, Gerstel, TE Instruments and LNI Swissgas, the group delivers advanced chemistry analyzers, automated sample-preparation solutions, consumables, and robotics for laboratories in environmental, agricultural, petrochemical, and other applications. Due to continued growth, Skalar is expanding its sales support team and recruiting for the following role: Sales Support Representative Breda | Full-time Are you customer-focused, communicative, and great at keeping everything organized? Do you have a background in chemistry or experience in a technical sales environment? Then you might be the perfect addition to our Sales Support team! About the role As a Sales Support Representative, you are the key link between our customers, field sales team, and internal departments. You make sure quotations and orders run smoothly and act as the go-to contact for both clients and colleagues. With your organizational skills and service-oriented mindset, you help us deliver excellent customer satisfaction and strengthen our sales organization. Our Sales Support team consists of 5.5 FTE and supports our international sales organization. You will work closely with departments such as Laboratory, Finance, Logistics, Sales, Publicity, and Helpdesk. The responsibilities Preparing quotations and monitoring delivery times and planning Handling customer inquiries and supporting the international field sales team Managing the complete order process from A to Z Coordinating the flow of information to internal departments (orders, quotations, invoices) Acting as the central point of contact for customers and colleagues The requirements: MBO/HBO degree combined with relevant work experience A chemistry background (e.g., Laboratory Technician/Analyst) OR experience in Sales Support / Inside Sales / Customer Service within a technical production environment (experience in machinery is a plus) Excellent command of Dutch and English (German or French is a plus) Experience with Exact is a plus You are accurate, customer-oriented, communicative, and a strong team player The offer: A dynamic position within an international and growing organization A motivated and friendly team with a collaborative atmosphere Competitive salary and secondary benefits Flexible working hours and opportunities for growth Training and development opportunities Easy to reach by both car and public transport Fun Friday afternoon drinks to wrap up the week Interested? Send your CV and motivation to [email protected]. For more information, contact Heidi de Craen (HRM) at [email protected] or at 076-5486 433.

Core Responsibilities

Prepare quotations, monitor delivery times, handle customer inquiries, and manage orders from start to finish. Coordinate information and processes between customers, the international field sales team, and internal departments.

Requirements

An MBO/HBO qualification combined with relevant work experience is required, along with either a chemistry background or experience in sales support, inside sales, or customer service in a technical production environment. Excellent Dutch and English, accuracy, customer focus, communication, and teamwork are required; experience with machinery, Exact, German, or French is an advantage.

Benefits

• Competitive Salary
• Secondary Benefits
• Flexible Working Hours
• Growth Opportunities
• Training And Development
• Collaborative Team Environment