Key Skills

Job Description

Project description The HR Generalist manages the complete employee lifecycle post-hiring for HR Operations procedures in the Netherlands. This is a broad, generalist role that combines hands-on payroll and administrative expertise with business partner responsibilities, requiring an adaptable individual who can focus priorities according to the needs of the business. The HR Generalist is the main HR representative at the Eindhoven location and should build strong relationships across the location while ensuring the delivery of compliant and legally sound processes. This role is empowered to make independent decisions within established guidelines. The HR Generalist is expected to regularly inform and consult the People & Culture Lead the Netherlands on more complex cases or significant HR matters for the Netherlands to ensure alignment with organisational policies and strategic goals. You will report directly to the People & Culture Lead the Netherlands and have a key role in the local/regional HR Operations function supporting the Eindhoven location. Working as part of the W&SE team, you will be the first point of contact for all HR-related administration queries, including payroll, and support in HR operational projects and reporting. The ideal candidate brings strong experience in HR administration and payroll operations within an international, multicultural matrix environment, and is passionate about delivering excellent employee experiences while maintaining operational excellence in line with Dutch labour law, pension, and social security regulations. Responsibilities: Employee Lifecycle & HR Administration Act as first point of contact for all HR-related queries at the Eindhoven location, by understanding and being able to communicate and explain local policies and procedures. Oversee in partnership with the shared service department the delivery of location-specific transactional activities: Onboarding process (issuing contracts of employment, Personal Data collection for payroll). Mandatory Training, Probationary period closures, Mood Monitoring. Absence Management TRM systems (Reporting of Annual Leave, Sickness absence, Other leave), including involvement of Company Doctor. Employee lifecycle admin (contract amendments; merit and bonus letters/memos, etc.). Exit process (Exit confirmations & offboarding meetings, reference letters). Implement strategy to maintain personal data records for local employee base (controlling electronic employee files). Manage 30% ruling applications and renewals for eligible expat employees. Payroll & Admin Operations Administer payroll inputs and ensure accuracy of payroll records in close collaboration with the external payroll provider and local finance team. Act as the local coordinator for payroll-related queries, employee data management, and statutory documentation. Responsibility in managing vendor relations (insurance broker, pension provider, payroll provider). Oversee HR invoice processing for the location and manage cost allocation. Ensure compliance with Dutch social security, tax, pension, and statutory reporting regulations. Maintain records and produce necessary reports and HR metrics as the role requires. Business Partner & Labour Relations Understand local compliance topics and Dutch labour law legislation for the location. Advise managers on the terms and conditions of employment and knowledge share best practice with them. Collaborate with the People & Culture Lead the Netherlands on labour relations matters, ensuring compliance with employment legislation and regulatory standards. Assist in organising and facilitating consultations with the Works Council (Ondernemingsraad) regarding organisational changes, policy rollouts, and employment-related issues, ensuring legal requirements are fulfilled and promoting a transparent, cooperative working environment. Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, and redundancy. Provide guidance and input on business unit restructurings, workforce planning, and succession planning based on strategic objectives. Manage talent and succession planning. Drive alignment between HR strategy and business goals. Regional & Continuous Improvement Be proactive in continuous improvement activities to ensure that processes are standardised, simplified and automated. Develop HR policy and procedures to drive performance and mitigate disputes. Provide strategic advice on current and existing benefits for employees and managers. Continuously monitor and review HR policies and processes and implement improvemens where necessary. Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation. Supports the People and Culture Lead the Netherlands in communicating organisational culture to employees: onboarding, town halls, corporate events, etc. Responsibility for participating in all global HR initiatives rolled out in the Western & Southern European area. Support and work closely with the dedicated HR team on a regular basis. Skills Must have: Professional Experience A University degree or professional level, or the equivalent level of attainment gained through 2-5 years of professional experience. In-depth knowledge of Dutch Labour Law, HR best practices, and HR compliance. Strong knowledge of HR & Payroll admin processes, practices, and principles, including Dutch payroll compliance (social security, pension, tax, 30% ruling). A working knowledge of IT/HR systems and MS Office (very good Excel skills). Experience in working for a multicultural international company.Experience in labour relations and collaboration with Works Councils (Ondernemingsraad) is a benefit. Core Competencies Fluency in Dutch (C1) and English (C1) is a key requirement — both written and spoken. A ‘can do’ pro-active, solutions-oriented attitude and work ethic. Comfortable working independently while knowing when to collaborate and escalate. A resourceful and relentless drive to make things happen, to improve performance and deliver outstanding results through new, innovative, and more effective ways of working. A talent for simplifying, automating, and standardising processes, to build improved employee experience. Excellent organisational and time management skills. A talent for numbers, analytics, financial reporting, and attention to detail and accuracy. Excellent interpersonal, communication, and presentation skills. A positive team spirit and attitude. Competency to build and effectively manage relationships at all levels of the organisation, locally, regionally, and globally. A high level of personal integrity, reflecting respect, open-mindedness, and honesty. Languages: English - C1 Fluent Dutch - C1 Fluent

Core Responsibilities

Manage HR operations and the employee lifecycle for the Eindhoven location, including payroll coordination, employee records, compliance, and employee relations. Advise managers on Dutch employment matters, support Works Council consultations and workforce planning, and improve HR processes in collaboration with local and regional teams.

Requirements

Requires a university degree, professional-level qualification, or equivalent attainment through 2–5 years of experience, with in-depth knowledge of Dutch labor law and HR and payroll administration. Candidates must be fluent in Dutch and English at C1 level, have experience in an international multicultural company, and demonstrate strong organizational, analytical, communication, and process-improvement skills.