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User Experience Study Tester - OKX Crypto Exchange

Volga Partners

Contractor, Temporary
0-2 years experience
Remote Only

$20 - $25 per hour

Key Skills

UX Testing
Usability Testing
Quality Assurance
Software Testing
Product Testing
UX Research
UX Design
User Experience Evaluation
Identity Verification
Screen Recording
Audio Narration
Written Feedback
Payment Testing
Cryptocurrency

Job Description

Freelance · Task-Based · Remote About Us Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets. Role Overview We are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app. You'll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone. What You'll Do Register a new account on OKX and competitor apps Complete identity verification (ID scan & selfie) Deposit funds (fully reimbursed) Make an initial crypto purchase Narrate your thoughts aloud while recording your screen and audio Submit recordings and written feedback questionnaires Attend a weekly 1-hour debrief call (Fridays) Who We're Looking For New users (must NOT have used OKX or competitor apps before) Valid government ID (passport, driver's license, residence permit, or eID) Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option) Fluent in local language + able to narrate in English Access to both Android and iOS devices Ability to record screen with clear audio in a quiet, private space Quality Expectations Thoughtful, natural-paced participation (no rushing) Clear, specific narration and written feedback Ratings consistent with explanations provided Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase) Compensation Netherlands, France, Germany: $20-$25 PER 1-HOUR SESSION Poland: $18-$20 PER 1-HOUR SESSION Full payment for work meeting project standards Higher tier rates available for consistently strong quality Schedule Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT Duration: 1 hour Testers notified one week in advance This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely. Requirements UX/Testing Experience: Experience in UX Testing, Usability Testing, QA, Software Testing, or Product Testing UX Knowledge: Basic understanding of UX Research, UX Design, and usability testing

Core Responsibilities

Test the onboarding and payment journey in the OKX app and competitor apps by completing account registration, identity verification, depositing funds, and making an initial crypto purchase. Record and narrate the experience, submit recordings and written feedback, and attend a weekly debrief call.

Requirements

Applicants should have experience in UX, usability, QA, software, or product testing, along with a basic understanding of UX research, UX design, and usability testing. They must be new to OKX and competitor apps, have a valid government ID and working payment method, access to Android and iOS devices, and be able to narrate in English while also being fluent in the local language.

About Volga Partners

Industry: Software Development

Company size: 1,001-5,000 employees

Volga Partners is a global leader in generative AI (GenAI) innovation, building and deploying advanced AI solutions that power real-world business transformation. We design intelligent systems, custom large language model (LLM) applications, and next-generation automation that help organizations operate smarter, faster, and more efficiently. Our mission is to make GenAI practical, scalable, and impactful. We go beyond implementation—specializing in refining and enhancing LLMs with exceptional accuracy across high-value professional domains including finance, healthcare, legal, and technology. By tailoring models for specific use cases, we enable our partners to achieve measurable outcomes and unlock new growth opportunities. With a global workforce of 5,000+ professionals across multiple countries, Volga Partners brings together diverse perspectives, cultures, and expertise. This diversity fuels innovation and allows us to deliver solutions that are both globally relevant and locally meaningful.

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