Role Profile:
To manage and optimize the collections process for allocated customer accounts, ensuring timely cash inflow, dispute resolution, and compliance with internal controls. This role acts as the primary point of contact for overdue payments and supports global AR operations.

Key Accountabilities of the role:
• Take ownership of allocated customer accounts and ensure timely collection of invoices.
• Follow up on overdue payments and maintain accurate records of collection activities.
• Identify potential disputes early and collaborate with internal teams to resolve issues promptly
• Prepare balance sheet reconciliations for assigned entities.
• Generate and present AR ageing reports during cross-functional meetings.
• Represent AR in ageing meetings with other departments and ensure effective communication.
• Ensure adherence to PCAOB controls and internal compliance standards.
• Support internal/external audits by preparing documentation and sample requests.
• Support AR Associate with the process knowledge when needed.

Person Profile:

• Bachelor's degree in Accounting, Finance or Business
• Minimum 3 years’ experience in Account Receivable collections within shared service or multinational environment
• Strong Knowledge of AR processes and dispute management.
• Proficiency in SAP or other ERP Systems
• Advanced Excel and Microsoft Office Skills
• Results-oriented, service-driven and proactive
• Strong communication and negotiation skills
• Ability to work in a multicultural environment and manage complex stakeholder relationships.

Key Relationships:

• Global & Division Category Management Global, Division & Country Commercial Managers: Global and Division IT Global
• Global Head of AR
• Global AR Manager
• AR Team Leaders
• AR Process Controller
• Global Finance & Controlling Teams