Team Lead - NIKE AMSTERDAM OSDORP
Key Skills
Job Description
Nike Amsterdam Osdorp is looking for a Team Lead to join our team and provide world-class service to the consumer:
What you bring
As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate teammates in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
One of the best compensation and benefits packages in the industry
Opportunity for monthly performance-based bonus
A supportive team that values Diversity, Equity & Inclusion
A career at a company at the forefront of the sports and fashion industry
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
Customer service and/or retail experience preferred.
Effective communicator, brand ambassador, and collaborative teammate
Demonstrated ability to apply product sales techniques.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Apply now!
Note: Relocation support is not available for this role
Core Responsibilities
The Team Lead is responsible for delivering exceptional consumer service and ensuring a premium brand experience while coaching and motivating teammates. They will manage daily business operations, including sales targets, visual merchandising, and inventory accuracy to support store initiatives.
Requirements
Candidates should have prior customer service or retail experience and demonstrate effective communication and collaborative skills. The role requires flexibility to work retail hours, including days, evenings, weekends, and holidays.
Benefits
- Performance-based bonus
- Employee discounts
- Nike outfit
- Diversity, equity & inclusion environment
About Nike
Industry: Retail
Company size: 10,001+ employees
NIKE, Inc. is a purpose driven company fueled by a shared commitment to move the world forward through the power of sport. Guided by our mission to bring inspiration and innovation to every athlete* in the world, we champion sport’s values of inclusion and diversity while pushing boundaries to shape the future. At Nike, every teammate plays a role. We operate with an athlete’s mindset — working together, embracing our differences, and demanding more of ourselves and each other to drive collective success. Whether you’re building products, platforms, experiences or systems, your work contributes to something bigger: making athlete* dreams real. Explore opportunities at careers.nike.com and join our Talent Community at https://nikeats.avature.net/niketalentcommunity. *If you have a body, you are an athlete.