Key Skills

Job Description

About the Company Egency is an IT partner based in Veenendaal, the Netherlands, serving small and medium-sized businesses (SMBs). With more than 25 years of experience, the company provides reliable IT solutions supported by its own ISO 27001-certified data center, 24/7 monitoring, and support for critical systems. Its technology environment includes a hyperconverged Nutanix infrastructure and Fortinet security solutions. Egency emphasizes direct contact between customers and specialists, technical expertise, and collaboration without unnecessary management layers. About the Role Egency is looking for an Accountmanager Managed Services to take ownership of a customer portfolio and drive commercial growth. This position combines sales, account management, relationship building, and marketing. You will develop your own portfolio, acquire new customers, expand existing relationships, and advise SMB owners on their IT requirements and business continuity. Reporting directly to the management team, you will have the freedom to manage customer relationships independently and contribute ideas for reaching new markets. You will work closely with technical colleagues to ensure that proposed solutions meet customer needs and can be delivered effectively. The position offers direct involvement in commercial decisions and the opportunity to shape your own approach to sales and business development. Key Responsibilities Develop and manage your own customer portfolio, identifying opportunities to increase revenue and strengthen existing relationships. Acquire new customers and expand business with existing clients. Act as the primary commercial contact for customers, building long-term relationships with SMB owners. Sell managed IT services, including cloud workspaces, remote management, VoIP solutions, hardware migrations, and IT consulting. Advise SMB customers on IT continuity and translate their business requirements into practical service proposals and projects. Identify opportunities to reach new customers and develop marketing initiatives to support business growth. Work closely with technical specialists to ensure proposed IT solutions are appropriate and aligned with customer requirements. Present IT services and solutions clearly to customers without a technical background. Develop and present ideas for improving market reach and commercial performance. Report directly to the management team and manage your portfolio independently. Required Qualifications Approximately 8–10 years of sales experience. Experience in the IT sector, preferably in managed services or IT services. Higher professional education (HBO) level of working and thinking. Strong relationship-building skills and confidence in working directly with SMB business owners. Ability to work independently and take ownership of a customer portfolio. Strong communication skills, with the ability to explain technical IT solutions in clear, accessible language. Good written and spoken Dutch. Interest in contributing to marketing activities alongside sales and account management. Salary & Benefits The gross monthly salary ranges from €4,000 to €6,000, depending on knowledge and experience. Additional benefits include a company car, a pension scheme with 50% of the contribution paid by Egency, 25 days of annual leave, an end-of-year payment, a company phone, and a laptop. The position is full-time, with a 40-hour working week at Egency's office in Veenendaal. Employees also have access to an on-site gym, a bar at the office, an annual team trip abroad, and opportunities to learn from technically experienced colleagues. Location & Work Arrangement Location: Veenendaal, the Netherlands. Work arrangement: Office-based. Employment type: Direct employment contract with Egency B.V. Working hours: Full-time, 40 hours per week. Reporting Structure The Accountmanager Managed Services reports directly to the management team, with direct communication and decision-making lines and no additional management layers.

Core Responsibilities

Manage and grow a customer portfolio by acquiring new SMB clients, expanding existing accounts, and selling managed IT services and consulting. Advise business owners on IT continuity, develop marketing and market-growth initiatives, and collaborate with technical specialists to propose suitable solutions.

Requirements

Requires approximately 8–10 years of sales experience, preferably in IT services or managed services, and higher professional education (HBO) level of working and thinking. Candidates should be independent relationship builders with strong communication skills, the ability to explain technical solutions clearly, good written and spoken Dutch, and an interest in marketing.

Benefits

• Company Car
• Pension Scheme With 50% of the Contribution Paid by the Employer
• 25 Days of Annual Leave
• End-of-Year Payment
• Company Phone
• Laptop
• On-Site Gym
• Office Bar
• Annual Team Trip Abroad
• Learning Opportunities With Experienced Technical Colleagues