Key Skills

Job Description

Program Operations Manager (Volunteer Position) Location: Hybrid (based in the Netherlands required) Commitment: 3–5 hours per week AI4ALL is looking for a systems-minded and detail-oriented Program Operations Manager to help keep all of our programs running smoothly behind the scenes. In this role, you will support program leads across our five pillars by building workflows, setting up automations, and handling the operational tasks that free teams up to focus on impact. This is a role for someone who enjoys creating structure, finds satisfaction in a well-organised process, and thrives when supporting multiple teams at once. About AI4ALL AI4ALL is a nonprofit do-tank founded in the Netherlands in 2024. We bridge the knowledge gap between society and AI by providing continuous education, building confidence, and amplifying diverse leadership. Through masterclasses, mentorship, community events, and flagship programs, we help people not only understand AI, but actively shape how it evolves — ensuring the technology develops responsibly and represents everyone. About the Role As Program Operations Manager, you will be the operational backbone across AI4ALL's programs. You will set up centralized systems and processes, manage event logistics, and serve as the go-to person for operational needs across teams. Your work directly enables program leads to spend less time on admin and more time on the things that matter. You Will: Set up and manage event registrations on platforms like Eventbrite and Meetup for upcoming programs and events Support program teams in building workflows, templates, and automations that streamline their day-to-day work Coordinate catering, supplies, and logistics for in-person program activities Maintain and update operational documentation: checklists, vendor directories, and process guides Collaborate with Program and Marketing Managers to ensure consistency across events and communications Track and improve operational processes to increase efficiency and volunteer experience Serve as the central point of contact for operational needs across all five programs Who You Are You're someone who is motivated, organised, and passionate about responsible, inclusive AI. You likely have: Experience in operations, event coordination, or project management — nonprofit or community context is a plus A detail-oriented mindset and a talent for creating clarity from complexity Strong communication and problem-solving skills Comfort using or learning tools like Zapier, Make, Monday, Eventbrite, Notion, and Google Workspace A proactive, tech-savvy approach and the ability to support multiple teams without losing the thread A collaborative spirit and a genuine care for inclusion and social impact Based in the Netherlands and willing to attend in-person program events when needed If you don't tick every box but are excited about the role, we still encourage you to apply. What's In It for You Play a key role in scaling AI4ALL's programs and improving how a fast-growing nonprofit operates Gain hands-on experience in nonprofit operations, process design, and workflow automation Build your skills in systems thinking and cross-functional coordination Collaborate with a diverse, motivated team of leaders working at the intersection of AI and social good Contribute to a movement making AI more inclusive and accessible across Europe How We Work The AI4ALL team meets twice per month online: Once as a full team (All Hands) Once with your program or department team Volunteers contribute approximately 3–5 hours per week. Apply Now Ready to help build the systems that power inclusive, impactful AI programs? Join us as our Program Operations Manager and help AI4ALL scale its mission with structure, efficiency, and care. 👉 Apply today and help us build an inclusive future for AI.

Core Responsibilities

Build and maintain operational systems, workflows, automations, and documentation across AI4ALL’s five programs. Coordinate event registrations and logistics, support program teams, and improve processes while serving as the central contact for operational needs.

Requirements

Candidates should have experience in operations, event coordination, or project management, with strong organizational, communication, and problem-solving skills. They should be comfortable learning operational tools, supporting multiple teams, care about inclusive and responsible AI, and be based in the Netherlands.

Benefits

• Hands-On Experience
• Skills Development
• Cross-Functional Collaboration
• Social Impact