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Front Office Intern

Hotel V & The Lobby

Amsterdam
Intern
0-2 years experience
On-site

€600 per month

Key Skills

Guest Service
Hospitality
Communication
Reservations
Check-In and Check-Out
Administrative Tasks
Problem-Solving
Creativity
City Knowledge
Teamwork

Job Description

We are Conscious Group! Conscious Group consists of nine hotel, four Hotel V locations, five Conscious Hotels locations, and two restaurants. Here, hospitality, design, and sustainability come together. Conscious Hotels focuses on sustainability down to the smallest detail, without compromising on comfort. While Hotel V is known for its stylish, characterful, and authentically Amsterdam vibe. Within Conscious Group, all locations work together as one team, driven by our FOCAL values: Fun, Open, Connect, Ambition, and Love. And now, Hotel V Fizeaustraat is looking for a Front Office Intern. As a Front Office intern, you are the first face our guests see — and therefore the heart of our hotel! From the moment someone walks in, you make sure everything runs smoothly and that everyone feels welcome right away. You’ll learn everything about reservations, check-ins and check-outs, and how to assist guests in the best possible way — always with a smile, of course. No two days are the same: one moment you’re at the computer handling admin, the next you’re giving a guest tips for the city’s coolest hotspots. And sometimes, the quirkiest requests pop up: a bowl of only red M&Ms? A framed photo of Nicolas Cage in the room? With humor and creativity, you decide what’s possible and what’s not. A internship at Hotel V Fizeaustraat means working in a lively, dynamic environment where you’re always learning something new and every day is different. Our hotel attracts a colorful mix of guests: from curious city travelers to seasoned business visitors. It’s the perfect opportunity to gain experience and show off your hospitality skills! You make sure every stay runs smoothly — and turns into a story guests love to tell. About you: You are looking for an internship of at least 5 months, starting in February (but January or March is also possible); You are currently studying at an MBO level in hotel management, tourism, or a related field; Communication and hospitality come naturally to you; You enjoy working in the hospitality sector and feel at home in a lively hotel environment; You are curious about how a hotel really operates and are eager to learn more. Join the Fun & Perks: Whether you’re an intern or a long-time team member — with us, you’re truly part of the family. And yes, there are plenty of awesome perks 😉 Generous internship allowance: €600 per month (based on full-time) or a market-based BBL salary;

Core Responsibilities

Welcome guests and help ensure their stays run smoothly, including handling reservations, check-ins, check-outs, and guest requests. Perform front-office administrative tasks and provide guests with helpful recommendations and assistance.

Requirements

Currently studying at MBO level in hotel management, tourism, or a related field, and seeking an internship of at least five months starting in February, January, or March. Strong communication and hospitality skills, an interest in hotel work, and eagerness to learn how a hotel operates are expected.

Benefits

  • Internship allowance

About Hotel V & The Lobby

Industry: Hospitality

Company size: 51-200 employees

Hotel V is run by 13th generation Amsterdammers who have a passion for their city and hospitality in their blood. Hotel V Oosterpark https://hotelv.com/en/stay/oosterpark Twelve floors of calm, comfort, and connection, right on the edge of Oosterpark. Hotel V Oosterpark is a brand-new stay with wide open views, spacious rooms, and a few thoughtful choices behind the scenes to make your visit lighter on the planet. Hotel V Frederiksplein www.hotelvfrederiksplein.nl A 48 room 3-star design hotel located in the center of Amsterdam at the edge of De Pijp. In addition we have 6 beautiful self-serve studio loft apartments. Hotel V Nesplein www.hotelvnesplein.nl A 43 room 4-star hotel located just steps from Dam Square on the Nes in the center of Amsterdam. The Lobby Nesplein www.thelobbynesplein.nl Breakfast-Lunch-Dinner-Brunch-Drinks, all with a smile. Hotel V Fizeaustraat www.hotelvfizeaustraat.nl A 91 room hotel in a surprising undiscovered corner of Amsterdam with views over the Amstel skyline. The Lobby Fizeaustraat www.thelobbyfizeaustraat.nl Cafe-Restaurant-Bar and everything in between. A culinary lobby with a creative event space, terrace, and surprising location.

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