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Global Transfers Operations Specialist

Get-e

Hoofddorp
Full-time
0-2 years experience
On-site

€2,600 - €3,100 per month

Key Skills

Ground Transportation Coordination
Supplier Management
Disruption Management
Journey Monitoring
Booking Accuracy
Client Communication
Problem-Solving
Prioritization
Adaptability
Attention To Detail
Teamwork
Airline Operations
Travel Logistics
Booking Systems
English Communication

Job Description

Global Transfers Operations Specialist (English speaking) ✈️Hoofddorp (on site) €2600 -€3100 based on 36h per week About the Role Get-e is scaling quickly, and we're looking for driven, adaptable team players to grow with us. As a Global Transfers Operations Specialist, you'll be at the heart of our 24/7 international service team, coordinating ground transportation for airline crews and clients across the world. You'll work directly with transportation suppliers to arrange transfers, monitor journeys, resolve operational disruptions, and ensure crews reach their destinations safely and on time in a fast-paced, multicultural environment. No two days are the same. One moment you might be coordinating a crew pickup in Amsterdam, and the next you'll be finding a solution to a last-minute disruption on the other side of the world. You'll be trusted to think on your feet, make decisions, and work closely with colleagues and suppliers to keep airline operations running smoothly. "You're helping real people with real problems every day. Things don't always go to plan, but that's part of the fun. A little bit of adrenaline keeps things interesting." — Transfers Operations Specialist What You'll Do Coordinate ground transportation bookings for airline crews and clients across our global supplier network. Work with suppliers to resolve delays, schedule changes, last-minute requests, and operational issues. Monitor journeys, manage disruptions, and ensure crews arrive safely and on time. Coordinate transportation while considering crew duty times, rest requirements, and airport procedures. Ensure booking details and supplier information are accurate. Communicate with clients, crews, and transportation partners to resolve issues efficiently. Collaborate with international teams and identify opportunities to improve processes and service quality. Sounds like you? Fluent English; additional languages are a plus. Experience in airline operations, travel, logistics, transportation, hospitality, or similar environments is preferred. Experience with suppliers or booking systems is an advantage. Strong communication, problem-solving, and prioritization skills. Ability to stay calm and adapt to changing priorities in a fast-paced environment. Availability for rotating morning and evening shifts, including weekends (no night shifts). Bachelor's degree or equivalent Dutch HBO-level is preferred. A proactive, detail-oriented mindset and a collaborative, hands-on attitude. Besides joining a fast-growing international company and enjoying a great view of planes taking off ✈️, we offer: Gross monthly salary of €2,800 - €3,100 based on 36 hours/week. 7-month contract with base salary increase upon extension. NS Business Card or travel allowance. 25 vacation days (full-time basis). 8% vacation allowance (paid in April). We want you healthy and happy: Discounted warm Muscle Meals. 2 free cab rides per year from Get-E. Biannual company parties. Fresh fruit and fair-trade coffee with freshly roasted beans. Friday afternoon “borrel” to wrap up the week. Access to our in-house gym Ready to build your future with Get-e? Apply now and join a fast-growing, global team that values hard work, flexibility, and ambition.

Core Responsibilities

Coordinate global ground transportation bookings for airline crews and clients, working with suppliers to manage schedule changes, delays, last-minute requests, and other operational disruptions. Monitor journeys, ensure accurate booking information and safe, timely arrivals, and collaborate with international teams to improve service and processes.

Requirements

Fluent English is required, while additional languages and experience in airline operations, travel, logistics, transportation, hospitality, supplier coordination, or booking systems are advantageous. Candidates should communicate well, solve problems, prioritize effectively, stay calm amid changing demands, and be available for rotating morning and evening shifts, including weekends; a bachelor's degree or equivalent Dutch HBO-level education is preferred.

Benefits

  • NS Business Card Or Travel Allowance
  • 25 Vacation Days
  • 8% Vacation Allowance
  • Discounted Warm Meals
  • Two Free Cab Rides Per Year
  • Biannual Company Parties
  • Fresh Fruit And Fair-Trade Coffee
  • Friday Afternoon Social Gathering
  • Access To An In-House Gym

About Get-e

Industry: Travel Arrangements

Company size: 51-200 employees

B2B clients benefit from an advanced tech solution for managing all ground transportation on a global level. Our network includes taxi's, pre-booked cars, minivans and busses in economy, business and first-class. Get-e covers over 900 destinations in 110 countries. Besides technological solutions, we provide 24/7 operational support and local market expertise. The fact that we have visited all our destinations makes us a strong sourcing partner for companies that are looking to travel to new destinations or for clients that rely on us managing their suppliers globally.

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