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Sales Assistant (chinese speaker)

Harmony Auto Netherlands

Rotterdam
Full-time
0-2 years experience
On-site

Key Skills

Sales Administration
Sales Support
Order Processing
Customer Documentation
CRM and DMS Systems
Microsoft Excel
Microsoft Outlook
Customer Communication
Coordination
Attention to Detail
Organisation
Sales Reporting
Data Collection and Analysis
Chinese
English
Dutch

Job Description

About the Role We are looking for an organised, detail-oriented and proactive Sales Support / Sales Administrator to support our sales team and ensure the smooth operation of daily sales administration. You will be responsible for sales-related administration, order processing, customer documentation, CRM updates and coordination between customers, the sales team and other departments. Key Responsibilities Provide daily administrative support to the Sales team. Process and maintain customer orders and sales documentation. Prepare quotations, contracts and other sales-related documents. Enter and update customer and vehicle information in the CRM/DMS system. Follow up on customer orders and coordinate delivery-related information. Assist the Sales team with customer communication and administrative requests. Coordinate with Sales, Finance, Logistics and Aftersales departments. Maintain accurate customer records and sales files. Assist with vehicle registration, delivery documentation and other administrative procedures. Prepare sales reports and assist with data collection and analysis. Follow company procedures and ensure all documentation is complete and accurate. Support showroom activities and other administrative tasks when required. Requirements Previous experience in sales administration, sales support, customer service or a similar position is preferred. Strong administrative and organisational skills. High attention to detail and accuracy. Good communication and coordination skills. Ability to work independently and manage multiple tasks. Proficient in Microsoft Office, especially Excel and Outlook. Experience with CRM or DMS systems is a plus. Fluent in Chinese and English. Dutch language skills are a strong plus. Experience in the automotive industry is preferred. Valid driving licence is a plus. What We Offer Competitive salary. A stable position within a growing automotive company. International and dynamic working environment. Opportunity to work closely with an international sales team. Please note that visa sponsorship is currently not available for this position

Core Responsibilities

Provide administrative support to the sales team, including processing orders, preparing sales documents, updating CRM/DMS records, and maintaining accurate customer files. Coordinate customer orders and delivery information across departments, assist with vehicle registration and showroom tasks, and prepare sales reports.

Requirements

Previous experience in sales administration, sales support, customer service, or a similar role is preferred, along with strong organisational, communication, and coordination skills. Applicants should be fluent in Chinese and English, proficient in Microsoft Office, and able to manage multiple tasks accurately; Dutch, automotive experience, CRM/DMS experience, and a valid driving licence are advantages.

Benefits

  • Competitive Salary
  • Stable Position
  • International and Dynamic Working Environment
  • Opportunity to Work with an International Sales Team

About Harmony Auto Netherlands

Industry: Retail Motor Vehicles

Company size: 11-50 employees

Harmony Auto Netherlands is een automotive retailgroep die zich richt op elektrische mobiliteit in Nederland. Wij bouwen en exploiteren lokale dealerschappen voor elektrische automerken en ondersteunen hen bij verkoop, marketing en dagelijkse operationele activiteiten. Ons eerste dealerschap is momenteel in ontwikkeling en zal binnenkort openen in Zaandam. Ons werk is helder: we helpen klanten bij het vinden van de juiste elektrische auto en maken de overstap naar elektrisch rijden eenvoudig en toegankelijk. We richten ons op eerlijk advies, een sterke showroomervaring en duidelijke communicatie, zowel online als in onze showrooms. We werken nauw samen met onze vestigingen om een consistente merkuitstraling te waarborgen, praktische lokale marketing te verzorgen en een hoge standaard in klantenservice te leveren. Dit omvat verkoopondersteuning, merkrepresentatie en digitale kanalen. Harmony Auto Netherlands is an automotive retail group focused on electric mobility in the Netherlands. We build and operate local dealerships for electric vehicle brands and support them in sales, marketing, and day-to-day operations. Our first dealership is currently under development and will open soon in Zaandam. Our work is straightforward: we help customers find the right electric vehicle and make the transition to electric driving clear and accessible. We focus on honest advice, a strong in-store experience, and clear communication, both online and in our showrooms. We work closely with our dealer locations to ensure consistent brand presentation, practical local marketing, and a high standard of customer service. This includes everything from sales support and brand representation to digital channels and customer communication. As electric mobility continues to grow, Harmony Auto Netherlands aims to build reliable, customer-focused dealerships that people trust, today and in the years to come.

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