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Lead Sales Operations Analyst

Dynatrace

Utrecht
Full-time
5-10 years experience
Remote OK

Key Skills

Sales Operations
Business Analysis
Sales Productivity
Territory Optimization
Pipeline Management
Salesforce
CRM Data Management
Cross-Functional Leadership
Stakeholder Management
Process Improvement
Change Management
Strategic Planning
Data-Driven Decision-Making
Communication
Sales Enablement
Opportunity Analysis

Job Description

Your role at Dynatrace We are seeking an outgoing, hands-on, and creative leader to provide cross functional operational support to senior sales & Ops leadership across The Netherlands, Nordics, Spain and Poland. The person filling this role will partner directly with the RVPs, RD’s and sales ops leads, serving as their business partner, and will be responsible for providing operational and analytical support to guide forward-looking insights on areas of growth and improvement for the business. As the Strategic Business Partner this leader will; 1) drive the overall sales productivity and effectiveness through a consistent and predictable business cadence 2) be a catalyst for accelerating rapid growth by executing key business strategies for sustained growth, 3) demonstrate cross functional leadership driving agreed objectives/business outcomes and 4) offer insight and drive sales process innovation + simplification to the broader business. Business Cadence, improving Productivity & Driving Growth Provide proactive and actionable insight and guidance on territory optimization for all on a semi annual basis Provide proactive and actionable insight to sales leadership to build quality pipeline & drive growth areas, for example: Whitespace, Top 15,000 attendance Cross-sell/up-sell opportunities Pipeline Partner with the broader Sales Operations team to implement and leverage sales enabling platforms/tools. Monitor the sales organization’s compliance with required standards for maintaining CRM data Works with sales management to quickly understand key differentiators to exploit sales and market opportunities Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies Provide opportunity analysis based on total addressable market (white space reporting) Cross Functional Leadership Builds peer support and strong internal-company relationships with other key management personnel to support the deal flow process. Facilitates a culture of continuous improvement by identifying and executing on opportunities for sales process enhancement, and collaborating with cross functional teams such as Marketing, Finance, Services, and HR Partners as required with necessary teams to deliver and maintain operational training of sales systems, processes, sales programs. What Will Help You Succeed Sales Ops Lead Persona: Are you a charismatic collaborative leader, who uses data insight to drive and grow the business, moves at incredible pace and leans in fast to respond to changing market needs navigating through ambiguity at ease? High emotional intelligence with the presence to be heard and listened to with the ability to influence sales for bigger outcomes and across cross-functional teams to innovate promoting productivity, bringing disperses teams together to quickly delivery common goals. Enjoys being central to the business, maintaining long lasting relationships & taking the lead to connect cross-functional teams partnering on initiatives that are directly linked to the sales teams and sales outcomes. Highly agile with a sense for strategy and detail who constantly searches for the best solutions and organizational behaviors to build bridges so that everything can flow towards success always keeping one eye on the future. Adapt at situational flexibility easily able to switch from operational strategic to tactical tasks understanding the devil in the detail and eloquently communicating the high-level view tailored to all levels Fast pace, outcome focused and a curios problem solver at heart with the tenacity to drive change/interventions collaboratively aligned to company goals Qualifications 5-7 years of progressive Sales Operations experience and a bachelor’s degree in Business, Management or relevant field or its equivalent; a master’s degree is a plus. Innate ability to develop cross functional business relationships across all levels of management seniority Capability to implement best in class processes focused on delivering business results. Ability to concisely communicate complex topics to a broad audience including technical and non-technically driven functions. Desire and proven experience in driving change building scalable processes along the way. Ensure decisions are aligned with the interests of Dynatrace’s shareholders and will drive value shareholder value. ing knowledge of Salesforce.com is required. Experience in the software/high-tech industry is a plus. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Core Responsibilities

Partner with regional sales and operations leaders to provide analytical and operational guidance, improve sales productivity, optimize territories, and identify pipeline and growth opportunities. Lead cross-functional initiatives to improve sales processes, maintain CRM data standards, and deliver training on sales systems and programs.

Requirements

Requires 5–7 years of progressive Sales Operations experience and a bachelor's degree in Business, Management, or a related field; a master's degree is a plus. Candidates should bring strong cross-functional relationship-building, process improvement, communication, and change leadership skills, along with Salesforce.com knowledge; software or high-tech industry experience is an advantage.

Benefits

  • Competitive Compensation

About Dynatrace

Industry: Software Development

Company size: 5,001-10,000 employees

Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business. The world relies on software, but what isn’t seen is just how much complexity goes on behind the scenes to make sure everything stays up and running. Most businesses today have huge digital ecosystems made up of software, data flows, applications, and hybrid-cloud environments. As these ecosystems grow in complexity, so do the points of failure. Outages and glitches resulting in grounded flights or failed financial transactions prove how critical it is that software works as expected, making AI-powered observability an essential capability to ensure digital businesses run smoothly and recover quickly — keeping the world working. Dynatrace provides businesses with a holistic view of their entire digital ecosystem, removing the burden of operational monitoring and alert management. By automating these tasks, teams are empowered to transform complexity into their greatest asset and to drive their business forward by focusing on high-impact initiatives, driving topline acceleration, fueling innovation, and delivering experiences customers love.

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