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Senior Solutions Specialist

Younium

Krakow, Stockholm, Munich, Malmö, Amsterdam
Full-time
5-10 years experience
Remote OK

Key Skills

Customer Relationship Management
Consulting
Technical Implementation
Solutions Engineering
Customer Onboarding
Workshop Facilitation
Customer Training
Order-to-Cash Process
Integrations
CRM Systems
HubSpot
Salesforce
ERP Systems
Subscription Management
Problem-Solving
Technical Communication

Job Description

About Younium 🌍

Younium is the subscription management and billing platform for B2B SaaS companies with subscription models. Our customers run their quote-to-cash process on Younium, from CPQ through billing, revenue recognition, and financial reporting.

We are in full growth mode. You'll thrive in a high-energy, creative, and transparent environment fueled by collaboration. With hubs in Amsterdam, Kraków, Stockholm, Malmö, and Philadelphia, plus remote contributors, we're building a truly global team. 🌍

Want to make a real difference for subscription businesses around the world? Come join us!

The role

We are looking for a Senior Solutions Specialist to join our team and help us continue to deliver exceptional results for our customers. This is a customer-facing role, so we're looking for someone who thrives in direct contact with customers and enjoys building strong relationships with them. The ideal candidate has a background as a consultant, with a technical implementation or solutions engineering skill set. This role is based in Europe - either from one of our existing offices or fully remote - as this is where the majority of our customers are located. We are looking for someone who is happy to work flexible hours when needed to support different time zones, as projects involving customers in the US may also arise.

What you'll be doing

  • Take a proactive approach to onboarding and rolling out Younium for new customers, translating their requirements into the best possible solution in Younium so they get real value from our product

  • Run workshops and guide customers throughout the implementation, ensuring they receive the training they need and feel confident and ready to go live

  • Deliver consultancy services to existing customers, for example around structural changes or optimising their use of Younium and connected integrations

  • Educate and support customers on the best utilisation of our products and services, and maintain a high level of knowledge about our application and industry benchmarks

  • Learn about our customers and their needs, and feed that back to our product team for future development

  • Approach your work with a commercial mindset, so that what you do contributes to both customer value and healthy profitability for Professional Services

  • Be part of a transparent organisation by escalating issues, reporting, and sharing work internally

Who are you?

While we believe people with drive and curiosity can learn swiftly, checking the boxes below will be an advantage and give you a good head-start in this role:

  • Enjoys customer-facing work and building strong, lasting customer relationships

  • Previous experience as a consultant, with a problem-solving mindset and an appetite for new challenges

  • Technically skilled and genuinely curious about new technology and AI, with an interest in putting it to practical use to improve our offering — for us and our customers

  • Experience with the order-to-cash process and business knowledge from Sales and/or Customer Success, with the confidence to collaborate closely with those teams

  • Hands-on experience with integrations and CRM systems, ideally HubSpot and/or Salesforce

  • Background working with ERP or other subscription management solutions

  • 5+ years of experience in Software/SaaS

  • Fluent in English; additional languages are beneficial, German is a plus

  • Bachelor's degree in Computer Science or similar

  • Comfortable working flexible hours occasionally to accommodate projects and customers in the US

  • Excellent written and verbal communication, with the ability to make technical information clear to both technical and non-technical audiences

Why Younium?

  • True work-life harmony: We offer a remote-friendly setup, flexible hours, and boundaries you can trust.

  • Real impact: Work on one of the most innovative platforms in subscription management and directly influence how our customers scale.

  • An employer who genuinely cares: We are proud to offer a workplace where everyone can thrive, feel safe to be themselves, and do their best work.

  • Unforgettable yearly kick-offs: Join the entire Younium team on annual trips (recently we've been to Croatia, the Netherlands, Sweden, and Poland!).

  • Continuous learning: Access mentorship, learning programs, and real opportunities to grow your skills.

  • A talented, supportive team: Work alongside highly skilled, driven teammates who make things happen today rather than tomorrow — and who collaborate closely and genuinely enjoy spending time together, from regular team lunches to relaxed after-work hangouts.

We're currently around 75 people working in Stockholm, Malmö, Amsterdam, Philadelphia, Kraków, and remotely. We're proud of our strong community and team spirit, and of our employee engagement and eNPS score. Please read more about what our colleagues think of Younium as an employer here.

At Younium, we hire exceptional people. What matters to us is your drive, that you take ownership, and the value you deliver — not your gender, sexual orientation, ethnicity, age, ability, or religion.

Convinced yet? We're looking forward to your application!

📆 ⏰ Starting date for this position will preferably be as soon as possible, but for us it is way more important to find the right person.

Core Responsibilities

Lead customer onboarding and implementation, translating customer requirements into effective Younium solutions, facilitating workshops, and preparing customers to go live. Advise existing customers on product use and integrations, share customer insights with the product team, and contribute to profitable Professional Services delivery.

Requirements

The role favors a consultant with at least five years of software or SaaS experience, technical implementation or solutions engineering skills, and knowledge of order-to-cash processes, integrations, CRM, and ERP or subscription management systems. Candidates should be fluent in English, communicate technical concepts clearly, hold a bachelor's degree in Computer Science or a similar field, and be willing to work flexible hours occasionally for US customers.

Benefits

  • Flexible Hours
  • Remote-Friendly Work Setup
  • Annual Team Trips
  • Mentorship
  • Learning Programs
  • Professional Development Opportunities

About Younium

Industry: Software Development

Company size: 51-200 employees

Younium is the all-in-one platform for your entire revenue lifecycle, connecting sales, operations, and finance from contracts to revenue. Whether it’s software, AI, or technology, Younium helps companies monetize, operate, and grow their businesses worldwide. From empowering finance teams to establish scalable quote-to-cash processes, ensure compliant revenue recognition, and track KPIs and metrics, to supporting product teams in simplifying usage-to-billing and provisioning processes, our platform connects people, processes, and data in one single source of truth, enabling scalable monetization without compromising financial integrity. Trusted by companies such as TopDesk, Voyado, Quinyx, Kognity, and Blinqx.

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