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Supervisor, Customs Brokerage

APL Logistics

Rotterdam
Full-time
2-5 years experience
Hybrid

€49,329 - €75,891 per year

Key Skills

Customs brokerage
Customs regulations
Softpak
AI-applications
HS-code classification
Origin calculation
Customs value calculation
Limited fiscal representation
KPI management
SLA management
Team supervision
Performance management
Training
English
Dutch

Job Description

At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.

Right now, we’re looking for a new colleague to join our Customs Operations Team in the position of Supervisor, Customs Brokerage.

In this role, you will supervise all customs-related activities in the assigned division to ensure smooth sailing daily customs operations and ensuring that all shipments are cleared quickly and efficiently.

Responsibilities

Responsibilities

 

  • Oversee customs clearance processes for local imports, exports and transits

  • Monitor quality of daily activities and introduce interventions to address non-conformance

  • Review and approve complex customs declarations and non-fiscal obligations

  • Establish and manage relationships with key stakeholders - both internal and external

  • Verify vendor invoices received and ensure timely submission to Finance for payment processing

  • Assist with both internal and external audits

  • Plan work schedules and manage team's performance, identify training needs and motivate the team to achieve the department's objectives

Qualifications

What we are looking for

 

  • Minimum 3 to 5 years of experience in customs brokerage or related field

  • Excellent knowledge of customs regulations

  • Experience with Softpak and AI-applications

  • Experience with HS-code classification, Origin and Customs Value Calculations

  • Experience with Limited fiscal Representation

  • Knowledge of Customer KPI/SLA management

  • Excellent command of English and Dutch; German knowledge is an asset

  • Experience in supervising/training a team as a plus

 

 

What we offer:

 

  • Participation in our global Cash Bonus Plan

  • Pension Plan

  • Regular trainings and excellent development opportunities within APL Logistics globally

  • Working in an open team with a supportive working atmosphere

  • Various benefits for birthdays, marriage, childbirth, long service as appropriate

  • Office located in the city of Rotterdam by the river

  • Hybrid working model

  • Local and regional activities focused on employee engagement throughout the year



The typical salary range for this position is: € 49.329 - € 75.891 (paid on 13-month salaries + holiday allowance).

The actual salary offer will take into account multiple factors including skills and experience. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.

Core Responsibilities

The supervisor will oversee customs clearance processes for imports, exports, and transits while monitoring daily operational quality. They are also responsible for managing team performance, handling stakeholder relationships, and ensuring compliance with customs regulations.

Requirements

Candidates must have 3 to 5 years of experience in customs brokerage and possess excellent knowledge of customs regulations. Proficiency in English and Dutch is required, along with experience in HS-code classification and relevant software applications.

Benefits

  • Global Cash Bonus Plan
  • Pension Plan
  • Training and development opportunities
  • Supportive working atmosphere
  • Birthday benefits
  • Marriage benefits
  • Childbirth benefits
  • Long service benefits
  • Hybrid working model

About APL Logistics

Industry: Transportation, Logistics, Supply Chain and Storage

Company size: 5,001-10,000 employees

To stay ahead in today's global marketplace, your business needs a logistics partner that connects you to suppliers, vendors, and customers anywhere in the world – APL Logistics is that partner. APL L brings together dedicated teams at origin and destination, decision-ready data, and carrier-neutral execution in one connected model, giving your team more time to assess options and make confident decisions. With order assurance at the center, combined with our 45 years of deep operational experience, we proactively anticipate impacts to performance, drive smarter decision-making, and turn complex supply chain plans into reliable execution. - Supply chain design and engineering - Shipment consolidation and deconsolidation - Global freight forwarding and customs management - Regional warehousing and distribution networks management - IT solutions that increase supply chain performance within manageable costs APL Logistics is a globally recognized innovator in supply chain and logistics management. Our logistics professionals offer local expertise throughout our global network. With over 20 million square feet of warehouse space, APL Logistics is the go-to global supply chain specialist for automotive, consumer, industrial, and retail companies. APL Logistics offers the strength and experience our customers can rely on. FOLLOW APL LOGISTICS TODAY! Instagram: https://www.instagram.com/apllogistics X: https://www.twitter.com/APLLogistics YouTube: https://www.youtube.com/c/APLLogisticsOnline

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