Get-e logo

Global Transfers Operations Specialist

Get-e

Hoofddorp
Full-time
0-2 years experience
On-site

€2,800 - €3,100 per month

Key Skills

Operations coordination
Logistics management
Problem-solving
Communication
Customer service
Prioritization
Multitasking
Adaptability
Booking systems
Supplier management
Attention to detail
Teamwork

Job Description

Your job

Location: Hoofddorp, the Netherlands (No visa sponsorship available)
Hours: 36 hours/week | Rotating shifts: morning, evening & weekends | On-site
Salary: €2,800–€3,100 gross/month (based on 36 hours/week)

About the Role

Get-e is scaling quickly, and we're looking for driven, adaptable team players to grow with us. As a Global Transfers Operations Specialist, you'll be at the heart of our 24/7 international service team, coordinating ground transportation for airline crews and clients across the world. You'll work directly with transportation suppliers to arrange transfers, monitor journeys, resolve operational disruptions, and ensure crews reach their destinations safely and on time in a fast-paced, multicultural environment. No two days are the same. One moment you might be coordinating a crew pickup in Amsterdam, and the next you'll be finding a solution to a last-minute disruption on the other side of the world. You'll be trusted to think on your feet, make decisions, and work closely with colleagues and suppliers to keep airline operations running smoothly. 

"You're helping real people with real problems every day. Things don't always go to plan, but that's part of the fun. A little bit of adrenaline keeps things interesting."
— Transfers Operations Specialist
 

Your profile

What You'll Do

  • Coordinate ground transportation bookings for airline crews and clients across our global supplier network.
  • Work with suppliers to resolve delays, schedule changes, last-minute requests, and operational issues.
  • Monitor journeys, manage disruptions, and ensure crews arrive safely and on time.
  • Coordinate transportation while considering crew duty times, rest requirements, and airport procedures.
  • Ensure booking details and supplier information are accurate.
  • Communicate with clients, crews, and transportation partners to resolve issues efficiently.
  • Collaborate with international teams and identify opportunities to improve processes and service quality.


Sounds like you? 

  • Fluent English; additional languages are a plus.
  • Experience in airline operations, travel, logistics, transportation, hospitality, or similar environments is preferred.
  • Experience with suppliers or booking systems is an advantage.
  • Strong communication, problem-solving, and prioritization skills.
  • Ability to stay calm and adapt to changing priorities in a fast-paced environment.
  • Availability for rotating morning and evening shifts, including weekends (no night shifts).
  • Bachelor's degree or equivalent Dutch HBO-level is preferred.
  • A proactive, detail-oriented mindset and a collaborative, hands-on attitude.

Why us?

Besides joining a fast-growing international company and enjoying a great view of planes taking off ✈️, we offer:
  • Gross monthly salary of €2,800 - €3,100 based on 36 hours/week.
  • 7-month contract with base salary increase upon extension.
  • NS Business Card or travel allowance.
  • 25 vacation days (full-time basis).
  • 8% vacation allowance (paid in April).
Furthermore, we provide you with other benefits:
  • Discounted warm Muscle Meals.
  • 2 free cab rides per year from Get-E.
  • Biannual company parties.
  • Fresh fruit and fair-trade coffee with freshly roasted beans.
  • Friday afternoon “borrel” to wrap up the week.
  • Access to our in-house gym 
Ready to build your future with Get-e?
Apply now and join a fast-growing, global team that values hard work, flexibility, and ambition.

About us

Get-e is a fast-growing B2B travel tech company based in Amsterdam, building a fully managed 24/7 platform that powers airport transfers and A-to-B travel worldwide. Through a strong network of local partners, our service operates in 110+ countries across 900+ airports and destinations.

We are an international team with 30+ nationalities, working together in a dynamic, fast-paced environment where ideas move quickly and ownership is real.

We work with some of the biggest names in travel, including 70+ airlines and leading global brands, and we are continuing to scale quickly. Recently, we expanded into hotel accommodation for airline crew, opening up an exciting new growth chapter.

At Get-e, you will be working at the intersection of travel, technology, and global operations across three key areas:

  1. Airlines: Delivering end-to-end solutions for crew transport and accommodation, from sourcing partners to automating complex operations, all supported by our 24/7 Global Operations Centre in Amsterdam.
  2. Assistance Companies: Enabling critical travel logistics, supporting the safe repatriation of travelers and movement of medical professionals.
  3. Travel Partnerships: Powering transfer solutions behind major global brands like Booking.com, Amadeus, Visa, and Mastercard.

If you enjoy solving complex challenges, working in a fast-scaling environment, and building products used around the world, you will fit right in.

Core Responsibilities

Coordinate ground transportation bookings for airline crews and clients while managing operational disruptions across a global supplier network. Monitor journeys to ensure timely arrivals and maintain accurate booking details while collaborating with international teams.

Requirements

Requires fluency in English and a proactive, detail-oriented mindset with strong problem-solving skills. Experience in airline operations, travel, logistics, or hospitality is preferred, along with a bachelor's degree or equivalent.

Benefits

  • Travel allowance
  • NS Business Card
  • 25 vacation days
  • 8% vacation allowance
  • Discounted meals
  • Free cab rides
  • Biannual company parties
  • Fresh fruit
  • Fair-trade coffee
  • Friday afternoon drinks
  • In-house gym

About Get-e

Industry: Travel Arrangements

Company size: 51-200 employees

B2B clients benefit from an advanced tech solution for managing all ground transportation on a global level. Our network includes taxi's, pre-booked cars, minivans and busses in economy, business and first-class. Get-e covers over 900 destinations in 110 countries. Besides technological solutions, we provide 24/7 operational support and local market expertise. The fact that we have visited all our destinations makes us a strong sourcing partner for companies that are looking to travel to new destinations or for clients that rely on us managing their suppliers globally.

Added Today