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Assistant Manager Promotions Operations

adidas

Amsterdam
Full-time
5-10 years experience
On-site

Key Skills

Promotions Operations
E-Commerce
Campaign Delivery
Stakeholder Management
KPI Reporting
Process Optimization
Digital Product Knowledge
Consumer Experience
Demand Management
Prioritization
Communication
Problem Solving
Resilience
Talon.One
Salesforce Commerce Cloud
JIRA

Job Description

Purpose & Overall Relevance for the Organization As an Assistant Manager Promotions Operations at adidas you are accountable for the digital execution of promotional activations across our European adidas brand. You will partner with your major stakeholders such as Brand Activation and Marketing Partnerships to execute their discount and voucher strategy on both .com and the app. You are tasked to manage incoming demand whilst balancing the workload coming to your team. You thrive on delivering high quality output within set timelines. And if a system or process holds you back from delivering your activations, you always tend to find new and creative ways how to optimize the status quo and always keep the communication transparent towards your stakeholders. Key Responsibilities Accountable for the on time and in full execution of promotions across .com and app Ownership of management reporting on operational KPI health Be the main counterpart for Brand Activation, Partnership Marketing and Consumer Service for day-to-day operations and oversee execution with quality in given timelines Assess the existing tooling / processes to identify vulnerabilities and drive improvements Represent market demand for promotions management with Global Product Ownership, IT Operations and Consumer Experience. Drive prioritization and implementation of demands to achieve maximum business impact and efficiency Define optimization and requirements / criteria for improved consumer experience Key Relationships Partnership Marketing and Affiliates Brand Activation Consumer Services Global Product Teams Internal Controls / Audit / HR Knowledge, Skills And Abilities Good communication skills, comfortable presenting KPI’s to stakeholders at various organizational levels both in person and remotely Ability to handle ambiguity and untangle complex situations into actionable activities High resilience and solution-oriented attitude Hard-Skills Comfortable working with enterprise-level platforms and technologies Experience with Talon One, SFCC and JIRA is a plus Expert knowledge of digital IT products and capabilities Fluent in English both verbally and written Requisite Education And Experience / Minimum Qualifications Degree with focus on Business Administration, Communication, IT or related areas, or equivalent combination of education and experience 5+ years of experience working within an eCommerce environment Experience working with stakeholders and experts at various seniority levels Experience in managing the implementation / running of campaign delivery is a plus adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Core Responsibilities

Manage the timely, high-quality execution of promotional activations across adidas European .com and app channels, while balancing team workload and reporting on operational KPIs. Partner with marketing, brand, consumer service, product, and IT stakeholders to prioritize demand, improve processes and tools, and enhance the consumer experience.

Requirements

Requires a degree in business administration, communication, IT, or a related field, or equivalent education and experience, plus at least five years of e-commerce experience. Candidates should be comfortable managing stakeholders at different seniority levels, have strong communication and problem-solving skills, and bring digital IT product knowledge; campaign delivery experience and familiarity with Talon.One, Salesforce Commerce Cloud, and JIRA are advantageous.

About adidas

Industry: Sporting Goods

Company size: 10,001+ employees

Inspired by our heritage, our brand is rooted in sports and the culture born from it. Headquartered in Herzogenaurach, Germany, we’re a global leader in the sporting goods industry, employing 62,035 worldwide.

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