Key Skills

Job Description

Director of Human Resources at the Amstel Hotel At the Amstel Hotel we are looking for a Director of Human Resources to further shape our people strategy, culture and ensure that every colleague has the opportunity to grow, thrive, and deliver exceptional experiences for our guests. As a key member of the Executive Committee, you will combine strategic leadership with a hands-on approach, building an environment where people feel valued, empowered, and proud to be part of the Amstel Hotel. Please note that candidacy for this position requires speaking the Dutch language. A little taste of your day-to-day Every day is different, but your key responsibilities will include: People Strategy & Culture: Execute HR strategy in alignment with the hotel’s business objectives, strengthening our culture, engagement, and position as a preferred employer. Leadership & Talent Development: You’ll be leading a team of 1 HR Supervisor and 2 HR Specialists. You will partner with the General Manager and Heads of Department to strengthen leadership capabilities, develop future talent, and establish effective succession planning across the hotel. Recruitment & Retention: Attract, select, and retain exceptional talent, enhancing our employer brand and ensuring we have the right people in the right roles. Colleague Experience: Oversee the entire colleague journey, from onboarding and development to recognition and offboarding, fostering an inclusive, supportive, and high-performing workplace. Employee Relations & Compliance: Provide expert guidance on Dutch employment law, employee relations, performance management, and HR policies, ensuring fairness, consistency, and compliance. Performance & Engagement: Drive colleague engagement, wellbeing, and retention through meaningful initiatives, clear performance processes, and a strong culture of recognition. Operational Excellence: Lead the HR function, oversee workforce planning, payroll coordination, budgets, and HR reporting, using data and insights to inform decisions and improve processes. What we need from you A degree in Hotel, Human Resources, Business Administration, or a related field. Proven experience in a senior HR leadership role, ideally within luxury hospitality or another high-end service environment. Strong knowledge of Dutch employment law and employee relations. A strategic mindset combined with a practical, hands-on approach and a strong understanding of commercial business objectives. The ability to influence and inspire leaders at all levels, build trusted relationships, and confidently navigate organisational change. A passion for talent development, succession planning, colleague engagement, and creating an exceptional workplace culture. Strong analytical skills, with the ability to translate people data into actionable business insights. Excellent communication skills in Dutch and English The highest standards of integrity, discretion, and professionalism. Why join us? This is an opportunity to become a key member of the hotel’s Executive Committee influencing strategic decisions and shaping the financial future of the business. We offer a competitive salary and benefits package and the chance to work in a dynamic hospitality environment where excellence, collaboration, and innovation are valued every day. In this position you will take part in performance-based incentive (i.e. GOP & individual KPI’s) program. Travel expenses for a commuting distance of more than 5 km Employee discount on the worldwide 7000+ hotels of InterContinental Hotel Group 50% discount on the F&B at 20 partner hotels in Amsterdam with the F&B Discount Card Personalized support that matches your ambitions so that you can make a great start, be involved, and grow. Join us at the Amstel Hotel and be part of a team dedicated to providing exceptional service and creating unforgettable experiences for our guests. The Amstel Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Core Responsibilities

Lead the hotel’s HR strategy and team, partnering with executive and department leaders to develop talent, strengthen culture, and attract and retain colleagues. Oversee the colleague journey, employee relations and compliance, engagement, workforce planning, payroll coordination, budgets, and HR reporting.

Requirements

Requires a degree in Hotel, Human Resources, Business Administration, or a related field, along with senior HR leadership experience, ideally in luxury hospitality or another high-end service environment. Candidates need strong knowledge of Dutch employment law, strategic and hands-on business judgment, leadership and analytical skills, and excellent Dutch and English communication skills.

Benefits

• Performance-Based Incentive Program
• Commuting Expense Reimbursement
• Employee Hotel Discounts
• Food and Beverage Discounts
• Personalized Onboarding and Development Support