Wholesale Banking COO - Personal Assistant
Key Skills
Job Description
Bring structure, connection and momentum to a global leadership environment. As Personal Assistant, you will support three MBB-2 leaders and act as a trusted central coordinator across people, priorities and execution. The team You Will Support Three MBB-2 Leaders Across COO Lending Services (COO LS) COO Financial Markets (COO FM) Scalable & Digital Operations Together, these leaders oversee globally distributed teams and initiatives across multiple countries and time zones. You will work closely with senior stakeholders, business managers, support functions and the wider Personal Assistant community. You will also periodically provide cover for other leaders within the COO domain during holidays or periods of absence. Your Roles And Responsibilities As Personal Assistant, you will be responsible for: Managing complex international calendars across multiple time zones, balancing priorities and stakeholder needs. Coordinating leadership meetings, management team sessions, workshops and global events from planning through follow-up. Organising domestic and international travel, including itineraries, logistics and expense administration. Preparing meeting materials, presentations and supporting documentation to enable effective decision-making. Monitoring actions and follow-ups so that decisions are translated into timely execution. Supporting planning cycles, leadership communications and organisational activities across the three domains. Building trusted relationships with senior stakeholders, business managers, support functions and fellow Personal Assistants globally. Ensuring continuity by collaborating with the PA community and providing effective holiday and sickness cover. Identifying opportunities to improve ways of working and proactively resolving operational or administrative challenges. Supporting ad hoc projects and organisational initiatives across WB COO. How To Succeed We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself. To Be Successful In This Role, You Will Bring Proven experience as a Personal Assistant, Executive Assistant or in a comparable support role within a complex corporate environment. Strong organisational and planning skills, with excellent attention to detail. Structured approach and the ability to manage competing priorities calmly and effectively. Collaborative, flexible and adaptable working style, with a strong team mindset. Proactive, self-starting approach, with the confidence to take ownership and drive actions independently. Excellent communication and stakeholder management skills, combined with fluency in written and spoken English. What We Offer A visible and varied role at the center of three international COO domains, with the opportunity to build a broad global network, improve how leadership teams work together and contribute to organisational priorities across Wholesale Banking COO. Rewards And Benefits We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The Benefits Of Working With Us At ING Include 25-28 vacation days depending on contract Pension scheme 13th month salary 8% Holiday payment Hybrid working Personal growth and challenging work with endless possibilities An informal working environment with innovative colleagues About Us Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you. Questions? Please visit our Frequently Asked Questions section to find some answers on questions you might have. Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.
Core Responsibilities
Manage complex calendars, meetings, travel, expenses, and leadership materials for three senior leaders across international COO domains. Track decisions and follow-ups, support planning and organizational initiatives, build stakeholder relationships, and provide coverage for other leaders when needed.
Requirements
The role requires proven experience as a Personal Assistant, Executive Assistant, or in a comparable support position in a complex corporate environment. Candidates should bring strong organizational and planning skills, attention to detail, sound prioritization, adaptability, initiative, and excellent written and spoken English communication.
Benefits
- 25–28 Vacation Days
- Pension Scheme
- 13th Month Salary
- 8% Holiday Payment
- Hybrid Working
- Personal Growth Opportunities
- Challenging Work
About ING Nederland
Industry: Banking
Company size: 10,001+ employees
ING is a global bank with a strong European base. With 14,500 employees in the Netherlands, we’re one of the biggest employers in the country. Our research tells us that we stand out here because of our great working culture, competitive benefits and interesting work. We believe in sustainable progress for all, not just for the few. We aim to support and contribute to economic, social and environmental progress. Because progress doesn’t start with perfection. It starts with people, their ideas and their drive to make things better. Collaborative and inclusive We’re proud of our diverse and multinational make-up. Joining the ING team means contributing to a collaborative and inclusive culture, having a hybrid way of working and being part of the positive impact that we strive to make on people and the planet. We don’t believe in one ‘perfect’ way of doing things. The best solutions emerge when people work together, stay curious and learn from each other. You’ll get responsibility from day one, along with the trust and freedom to make your own choices and contribute your perspective. Purpose ING’s purpose is empowering people to stay a step ahead in life and in business. This purpose guides us in everything we do. Rather than telling our people what to do, we trust them and encourage them to carve out their career in a way that works best for them. We want to enable people to grow in their own way, without being held down. Because doing great things starts by doing your thing. So, are we offering the perfect job? Maybe not. But you might find something better: a place where you can be yourself, keep growing and make an impact through the work you do.